Skip to Main Content

Avera Med Aide On-Line Training Solutions©

Frequently Asked Questions for Students

 

How can I become enrolled in the Avera Med Aide On-Line Training Solutions© Program?

            Answer: Independent students or facility students must be registered On-Line at www.averasolutions.org for the Med Aide program (facility students must be registered by their RN Clinical Sponsor). Once registration is received Independent students will need to submit payment to gain access to username (ID) and password. The facility student’s facility will be billed for the Med Aide On-Line program and their RN Clinical Sponsor will have the username and password sent to their email for the student’s use. Contact AESS staff, as needed, with questions related to the On-Line registration process.

 

Is a computer required to complete this training?

    Answer:  Yes; it is recommended for facility students, but not required, to have printer access to be able to print the complete listing of their course grades (Facility RN Clinical Sponsor must have printer access to print required forms).  Required forms used in the program are located at www.averasolutions.org or they can be found within the actual course at www.averaeducation.org, at the top of both Units 1 and 2.  All students are to manually record their scores on the AESS Med Aide (Facility or Independent) Training Documentation form.  Students are also required to print (or may be printed by the Facility RN Clinical Sponsor if facility student does not have printer access) the listing of their course grades, which are located under the Administration tab, at the upper left corner of the unit program pages.   

Use Internet browser Internet Explorer 9 or newer, or the latest versions of Mozilla Firefox or Google Chrome. Students will not be able to submit Quizzes if using Internet Explorer 8. Firefox and Chrome are recommended. However, many also use Internet Explorer. Some users of Google Chrome have encountered an inconsistent error with the size of presentations. Resizing the window generally fixes this error.  Necessary browser settings utilizing any of the browsers above: enable pop-up windows, enable Cookies, and enable Javascript. To find more information use an internet search for support for Chrome, Firefox or Internet Explorer with the key words of “enable pop-ups”, “enable cookies” or “enable Javascript.”  You are free to contact us if you are still encountering any problems with access. 

A computer is also required for all exams. Exams will not be printed, but must be proctored and scores documented by the RN Clinical Sponsor or the RN Instructor (if completed at AESS).

 

Are there any pre-requisites for students to achieve a certificate upon completion of the Med Aide On-Line Course?

          Answer:  Yes, a student must submit a High School Diploma or GED to AESS before he/she will be issued a certificate of completion. The student may not work as a medication aide without submission of High School Diploma or GED.

 

How many hours are required for the Avera Med Aide On-Line Training Solutions© program? 

          Answer: The entire program, as approved by the South Dakota Board of Nursing, is 20 hours.  The On-Line modules and On-Line lab are self-paced.  The program is designed to allow students to complete the On-Line modules, chapter Quizzes, and unit exams, at a pace comfortable for them.

 

What materials are required for the course?

            Answer: The following materials are required for participation/completion of the Avera Med Aide On-Line Training Solutions© program:

  1. Textbook:  Sorrentino, S. & Remmert, L. 2009), Mosby’s Textbook for Medication Assistants, Mosby: St. Louis, MO.  ISBN:                           978-0-323-04687-9.
  2. A computer with internet, Adobe Acrobat Reader 9 or later, sound and video capabilities; printer capability is recommended but not required.
  3. All required forms needed throughout the program are located at  www.averasolutions.org or within the program at the top of Units 1 and 2.  at www.averasolutions.org
  4. Avera Med Aide On-Line Training Solutions Program Evaluation tool will be completed at the conclusion of the proctored On-Line Final Exam.

 

Is the program progressive?

          Answer: Yes; the program is progressive. There are 35 text chapters accompanied by On-Line training Chapters with embedded practice questions, On-Line  Chapter Quizzes, proctored On-Line  Unit 1 & 2 Exams, an On-Line Lab and Quiz, 1:1 Skills Performance Evaluation, and a proctored On-Line  Final Exam.  The RN Clinical Sponsor must be available for student questions and may contact, AESS RN Instructor if unclear about content related questions. Registration for the program is at www.averasolutions.org. If AESS RN Instructor is to complete 1:1 Skills Performance Evaluation, the student must also be registered for this element at www.averasolutions.org (contact AESS to discuss prior to registering On-Line for the 1:1 Skills Performance Evaluation).

 

How is the Avera Med Aide On-Line Training Solutions© program structured?

Answer: Begin with reading the Avera Med Aide On-Line Training Program© overview and syllabus which outlines the training program. The required textbook is:

Sorrentino, S. & Remmert, L. (2009), Mosby’s Textbook for Medication Assistants, Mosby: St. Louis, MO.  ISBN:  978-0-323-04687-9. 

This textbook has an optional workbook that is not a required component of the Avera Med Aide On-Line Training Solutions©  program.  However, the facility, or if you are an Independent student, may wish to purchase it as an additional training tool to reinforce instruction.

  1. Unit 1:  Read text and complete accompanying On-Line Chapter modules, and then complete the On-Line Chapter Quizzes (Chapters 1-4, 6, 8-13). Students may retake Chapter Quizzes until   minimum score of 85% is achieved.

    2.  On-Line 1 Exam:  Students must achieve a minimum score of at least 85%. If failure to achieve an 85%, a student may retake this exam one time after the first attempt has been completed (the student is encouraged to review missed questions). If not successful after retake, the student must be registered On-Line as a new student, and restart the program again, beginning with Unit 1, Chapter 1(new student fee will be charged at this time). If at least an 85% is achieved on first or second attempt the student may proceed to Unit 2.  Facility students are proctored by the Facility RN Clinical Sponsor or his/her approved proctor.  Independent students are contact AESS to schedule all Exams and the 1:1 Skills Performance Evaluation at the AESS location.

  1. Unit 2:  Read text and complete accompanying On-Line Chapter modules, and then complete the On-Line Chapter Quizzes (chapters 5, 7, 14-35). Students may repeat Chapter Quizzes until a required minimum score of 85% is achieved. 

    4.  On-Line Unit 2 Exam:  Students must achieve a minimum score of at least 85%. If failure to achieve an 85%, a student may retake this exam one time after the first attempt has been completed (the student is encouraged to review missed questions). If not successful after retake, the student must be registered On-Line as a new student, and restart the program again, beginning with Unit 1, Chapter 1(new student fee will be charged at this time). If at least an 85% is achieved on first or second attempt the student may move on. If successful continue onto the On-Line lab.  Facility students are proctored by the Facility RN Clinical Sponsor or his/her approved proctor.  Independent students are contact AESS to schedule all Exams and the 1:1 Skills Performance Evaluation at the AESS location.

5.  On-Line lab and Quiz:  Complete the On-Line Lab and Quiz.  You may repeat the Quiz until a required minimum   score of 85% is achieved.

    6.  (3 hour) 1:1 Skill Performance Evaluation:  Facility students are scheduled to complete this component with their Facility RN Clinical Sponsor, at their facility.  If the facility requests AESS to complete this component at the AESS location (an additional fee is required), the Facility RN Clinical Sponsor is to register the student On-Line for this component and contact AESS to arrange and schedule this component with the AESS RN Instructor.  Independent students must register On-Line for this component.     

    7.  Proctored On-Line Final Exam:  Students must achieve a minimum score of at least 85%. If failure to achieve an 85%, a student may retake this exam one time after the first attempt has been completed (the student is encouraged to review missed questions). If not successful after retake, the student must be registered On-Line as a new student, and restart the program again, beginning with Unit 1, Chapter 1(new student fee will be charged at this time). If at least an 85% is achieved on first or second attempt the student has completed all course requirements (provided all components are complete and successful).   Facility students are proctored by the Facility RN Clinical Sponsor or his/her approved proctor.  Independent students are contact AESS to schedule all Exams and the 1:1 Skills Performance Evaluation at the AESS location.

 

What do I do if I take a Unit Exam or the proctored On-Line Final Exam and I retake it once and I don’t achieve a minimum score of 85%? 

          Answer:  If the student does not successfully complete a proctored exam, the student may retake each exam one time after the first attempt has been completed (the student is encouraged to review missed questions). If a second attempt on any Exam does not meet the requirement of at least a score of 85%, the student must be registered On-Line as a new student, and begin the program from Unit 1, Chapter 1 (a new student fee will be charged).

 

Tell me more about the On-Line Lab and Quiz of the Avera Med Aide On-Line Training Solutions© program.

          Answer: The On-Line lab and Quiz is scheduled for 2 hours and 40 minutes, plus time to take the Quiz.  The On-Line lab Quiz may be repeated until a required minimum of 85% is achieved.  Quiz score is to be recorded on the AESS Med Aide (Facility or Independent) Training Documentation form.

 

Tell me more about the clinical component of the Avera Med Aide On-Line Training Solutions© Program.

            Answer: For facility students, the RN Clinical Sponsor based in your facility is responsible to provide the 1:1 Skill Performance Evaluation at the facility, or may register On-Line to have the student do the 1:1 Skills Performance Evaluation at the AESS location.  The AESS Procedure Checklists and the 1:1 Clinical Skills Checklist are available On-Line at www.averasolutions.org, or at www.averaeducation.org within the course, at the top of Units 1 and 2.  Students are to use the AESS Procedure Checklists as guides to prepare for this component.  If facility students or Independent students are completing this component at the AESS location, the student must be registered On-Line for this component.  Facility RN Clinical Sponsor must also contact AESS to schedule this with the AESS RN Instructor.

 

Who do I contact if I have questions regarding the material covered in the Avera Med Aide On-Line Training Solutions©?

           Answer: If employed in a healthcare facility, the first person to talk with is the nurse in your facility identified as the RN Clinical Sponsor.  This individual will oversee your training.  Should you and the RN Clinical Sponsor require further clarification, contact the RN Instructor at Avera Education and Staffing Solutions between 9:00  a.m. and 4:00 p.m. Monday – Friday (excluding holidays).  You may submit your question via email to averasolutions@avera.org to the attention of Med Aide Training Programs. If you are an Independent student, you will be working directly with the AESS RN Instructor. Every effort will be made to respond to your question as soon as possible; all questions will receive a response within 24 hours (excluding holidays/weekends).

 

Who do I contact if I have technical difficulties with the On-Line modules?

            Answer: If you are employed in a healthcare facility, the first person to talk with is the nurse in your facility identified as the RN Clinical Sponsor. She/he will assist you or will contact the appropriate individual/department that works with computers to resolve the issues you may be facing.  If further technical assistance is needed specific to the web-based programming, please contact Avera Education & Staffing Solutions at 605-668-8475 between 9:00 a.m. and 4:00 p.m. Monday – Friday (excluding holidays).

You may submit your email inquiry to averasolutions@avera.org to the attention of Med Aide Training Programs.  If you are an Independent student, you will be working directly with the AESS RN Instructor and will follow the same process of either a telephone call or e-mail communication.  Every effort will be made to respond to your question as soon as possible; all questions will receive a response within 24 hours (excluding holidays/weekends).

 

Upon completing Unit 1 & 2 Chapters and Exams, On-Line Lab & Quiz, 3 hour 1:1 Skills Review, and Final Exam of the 20 hour Avera Med Aide On-Line Training Solutions© program, what is the next step? 

Answer: Send AESS the signed and dated AESS Med Aide (Facility or Independent) Training Documentation form (and also send the 1:1 Clinical Skills Checklist if the Facility RN Clinical Sponsor completes the 1:1 Skills Performance Evaluation).  AESS will, when all training components and Exams are successfully completed, award the facility with a certificate of completion for the student.  Independents testing at the AESS location will receive certification prior to leaving the testing site, or as soon as possible.

 

Where is the Avera Education & Staffing Solutions (AESS) location? 

            Answer:  AESS location:

Benedictine Center (4th floor)

Avera Sacred Heart Hospital Campus

1000 W. 4th St., Suite 9

Yankton, SD  57078       Phone:  605-668-8475

 

Is a Med Aide student allowed to administer medications while enrolled in an Avera Med Aide On-Line Training Solutions© Training Program?

Answer: No; the student is not authorized by AESS to administer medications until he/she has been awarded an Avera Med Aide On-Line TrainingSolutions© program certificate of completion.

 

Is any additional training required in South Dakota, regarding medication administration?

Answer: For South Dakota long-term care facilities, under ARSD

44:04:04:05, it is recommended that Med Aides be provided an annual competency   training, i.e., “Personnel training, additional personnel education shall be based on facility identified needs”;

           For SD Assisted Living facilities under ARSD 44:70:04:14. 

Optional services, “Any unlicensed assistive personnel shall receive ongoing resident specific training for medication administration and annual training in all aspects of medication administration occurring at the facility.      

 

NOTE:  Please regularly visit the South Dakota Board of Nursing website to review specific requirements related to Med Aide, so you are aware of changes as they become available; visit www.sdboardofnursing.org.

 

CNA Institute Yankton 2014

 (Click photo to see video)