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Avera Med Aide On-Line Training Solutions©

Frequently Asked Questions for Students

 

How do I enroll in the Avera Med Aide On-Line Training Solutions© Program?

            Answer: Independent students or facility students must be registered On-Line at www.averasolutions.org for the Med Aide program (facility students must be registered by their Facility RN Instructor). Once registration is received Independent students will need to submit payment to gain access to username (ID) and password. The facility student’s facility will be billed for the Med Aide On-Line program and their Facility RN Instructor will have the username and password sent to their email for the student’s use. Contact AESS staff, as needed, with questions related to the On-Line registration process.

Is a computer required to complete this training?

             Answer: Yes; all students are required to have access to a computer (with sound and video capabilities, internet access, and the latest version of Adobe Flash Player* is recommended, along with the latest version of Adobe Reader.) Internet browsers recommended for accessing this course are Google Chrome and Mozilla Firefox. Students may also use Internet Explorer (latest versions are recommended). Cookies must be enabled to provide continuity and maintain your login from page to page. You must also enable pop-up windows and Javascript. Internet Explorer 8 will not support the features of this course.

*Please note that different operating systems such as Windows 8 may incorporate Adobe Flash Player into the Internet Explorer browser.  

Please contact AESS regarding technical difficulties, and have ready the operating system you are using, what internet browser you are using, and how you access the internet. If possible, try using a different internet browser and/or a different way to access the internet. For example, if you are on a network in a facility try WiFi.              

Are there any pre-requisites for students to achieve a certificate upon completion of the Med Aide On-Line Course?

          Answer: Yes, a student must submit a High School Diploma or GED to Facility RN Instructor before he/she will be issued a certificate of completion. The student may not work as a medication aide without submission of High School Diploma or GED.

How many hours are required for the Avera Med Aide On-Line Training Solutions© program? 

          Answer: The entire program, as approved by the South Dakota Board of Nursing, is 20 hours. The On-Line modules and On-Line lab are self-paced. The program is designed to allow students to complete the On-Line modules, chapter quizzes, unit exams, and 1:1 Skills Performance Checklist, at a pace comfortable for them and Facility RN Instructor. 

What materials are required for the course?

            Answer:  The following materials are required for participation/completion of the Avera Med Aide On-Line Training Solutions© program:

  1. Textbook:  Sorrentino, S. & Remmert, L. 2009), Mosby’s Textbook for Medication Assistants, Mosby: St. Louis, MO.  ISBN:  978-0-323-04687-9.
  2. A computer with internet, Adobe Acrobat Reader 9 or later, sound and video capabilities; printer capability is recommended but not required.
  3. All required forms needed throughout the program are located at  www.averasolutions.org or within the program at the top of Units 1 and 2.  at www.averasolutions.org
  4. Avera Med Aide On-Line Training Solutions Program Evaluation tool will be completed at the conclusion of the On-Line program.

Is the program progressive?

          Answer: Yes; the program is progressive. There are 35 text chapters accompanied by On-Line training Chapters with embedded practice questions, On-Line  Chapter Quizzes, proctored On-Line  Unit 1 & 2 Exams, an On-Line Lab and Quiz, 1:1 Skills Performance Evaluation.  The Facility RN Instructor must be available for student questions and may contact, AESS RN Instructor if unclear about content related questions. Registration for the program is at www.averasolutions.org.  If AESS RN Instructor is to complete 1:1 Skills Performance Evaluation, the student must contact AESS to schedule the 1:1 Skills Performance Evaluation.

How is the Avera Med Aide On-Line Training Solutions© program structured?

Answer: Begin with reading the Avera Med Aide On-Line Training Program© overview and syllabus which outlines the training program. The required textbook is: Sorrentino, S. & Remmert, L. (2009), Mosby’s Textbook for Medication Assistants, Mosby: St. Louis, MO.  ISBN:  978-0-323-04687-9. This textbook has an optional workbook that is not a required component of the Avera Med Aide On-Line Training Solutions© program. However, the facility, or if you are an Independent student, may wish to purchase it as an additional training tool to reinforce instruction.

  1. Unit 1:  Read text and complete accompanying On-Line Chapter modules, and then complete the On-Line Chapter Quizzes (Chapters 1-4, 6, 8-13). Students may retake Chapter Quizzes until   minimum score of 85% is achieved.
  2. On-Line 1 Exam:  Students must achieve a minimum score of at least 85%. If failure to achieve an 85%, a student may retake this exam one time after the first attempt has been completed (the student is encouraged to review missed questions). If not successful after retake, the student must be registered On-Line as a new student, and restart the program again, beginning with Unit 1, Chapter 1(new student fee will be charged at this time). If at least an 85% is achieved on first or second attempt the student may proceed to Unit 2.  Facility students are proctored by the Facility RN Instructor or his/her approved proctor.  Independent students are contact AESS to schedule all Exams and the 1:1 Skills Performance Evaluation at the AESS location.  Unit 1 Exam allows for 2.0 hours for completion.
  3. Unit 2:  Read text and complete accompanying On-Line Chapter modules, and then complete the On-Line Chapter Quizzes (chapters 5, 7, 14-35). Students may repeat Chapter Quizzes until a required minimum score of 85% is achieved. 
  4. On-Line Unit 2 Exam:  Students must achieve a minimum score of at least 85%. If failure to achieve an 85%, a student may retake this exam one time after the first attempt has been completed (the student is encouraged to review missed questions). If not successful after retake, the student must be registered On-Line as a new student, and restart the program again, beginning with Unit 1, Chapter 1(new student fee will be charged at this time). If at least an 85% is achieved on first or second attempt the student may move on. If successful continue onto the On-Line lab.  Facility students are proctored by the Facility RN Instructor or his/her approved proctor.  Independent students are contact AESS to schedule all Exams and the 1:1 Skills Performance Evaluation at the AESS location.  Unit 2 Exam allows 2.5 hours for completion.
  5. On-Line lab and Quiz:  Complete the On-Line Lab and Quiz.  You may repeat the Quiz until a required minimum  score of 85% is achieved.
  6. (3 hour) 1:1 Skill Performance Evaluation:  Facility students are scheduled to complete this component with their Facility RN Instructor, at their facility.  If the facility requests AESS to complete this component at the AESS location (an additional fee is required), the Facility RN Instructor is to contact AESS to arrange and schedule this component with the AESS RN Instructor.  Independent students must contact AESS to schedule.     

What do I do if I take a Unit Exam and I retake it once and I don’t achieve a minimum score of 85%? 

          Answer: If the student does not successfully complete a proctored exam, the student may retake each exam one time after the first attempt has been completed (the student is encouraged to review missed questions). If a second attempt on any Exam does not meet the requirement of at least a score of 85%, the student must be registered On-Line as a new student, and begin the program from Unit 1, Chapter 1 (a new student fee will be charged).

Tell me more about the On-Line Lab and Quiz of the Avera Med Aide On-Line Training Solutions© program.

          Answer: The On-Line lab and Quiz is scheduled for 2 hours and 40 minutes, plus time to take the Quiz. The On-Line lab Quiz may be repeated until a required minimum of 85% is achieved. Quiz score is to be recorded on the Med Aide Training Documentation form.

Tell me more about the clinical component of the Avera Med Aide On-Line Training Solutions© Program.

            Answer: For facility students, the Facility RN Instructor based in your facility is responsible to provide the 1:1 Skill Performance Evaluation at the facility, or may contact AESS to schudule the student do the 1:1 Skills Performance Evaluation at the AESS location.  The AESS Procedure Checklists and the 1:1 Clinical Skills Checklist are available On-Line at www.averasolutions.org, or at www.averaeducation.org within the course, at the top of Units 1 and 2.  Students are to use the AESS Procedure Checklists as guides to prepare for this component. 

Who do I contact if I have questions regarding the material covered in the Avera Med Aide On-Line Training Solutions©?

           Answer: If employed in a healthcare facility, the first person to talk with is the nurse in your facility identified as the Facility RN Instructor.  This individual will oversee your training.  Should you and the Facility RN Instructor require further clarification, contact the RN Instructor at Avera Education and Staffing Solutions between 9:00  a.m. and 4:00 p.m. Monday – Friday (excluding holidays).  You may submit your question via email to averasolutions@avera.org to the attention of Med Aide Training Programs. If you are an Independent student, you will be working directly with the AESS RN Instructor. Every effort will be made to respond to your question as soon as possible; all questions will receive a response within 24 hours (excluding holidays/weekends).

Who do I contact if I have technical difficulties with the On-Line modules?

            Answer: If you are employed in a healthcare facility, the first person to talk with is the nurse in your facility identified as the Facility RN Instructor. She/he will assist you or will contact the appropriate individual/department that works with computers to resolve the issues you may be facing.  If further technical assistance is needed specific to the web-based programming, please contact Avera Education & Staffing Solutions at 605-668-8475 between 9:00 a.m. and 4:00 p.m. Monday – Friday (excluding holidays). You may submit your email inquiry to averasolutions@avera.org to the attention of Med Aide Training Programs.  If you are an Independent student, you will be working directly with the AESS RN Instructor and will follow the same process of either a telephone call or e-mail communication.  Every effort will be made to respond to your question as soon as possible; all questions will receive a response within 24 hours (excluding holidays/weekends). 

Upon completing Unit 1 & 2 Chapters and Exams, On-Line Lab & Quiz, 3 hour 1:1 Skills Review of the 20 hour Med Aide On-Line Training Solutions© program, what is the next step? 

Answer: The facility Instructor will assist you to complete the Initial Medication Aide Registration Application to take the South Dakota Unlicensed Medication Aide Exam.   Information regarding the Unlicensed Medication Aide (UMA) is located at the SD Board of Nursing website at: http://doh.sd.gov/boards/nursing/MATPApproval.aspx#UMAExam

Where is the Avera Education & Staffing Solutions (AESS) location? 

            Answer:  AESS location:

Benedictine Center (4th floor)

Avera Sacred Heart Hospital Campus

1000 W. 4th St., Suite 9

Yankton, SD  57078       Phone:  605-668-8475 

Is a Med Aide student allowed to administer medications while enrolled in an Avera Med Aide On-Line Training Solutions© Training Program?

Answer: No; the student is not authorized by AESS to administer medications until he/she has been awarded a Med Aide On-Line Training Solutions© program certificate of completion and passed the South Dakota Unlicensed Medication Exam.

Is any additional training required in South Dakota, regarding medication administration?

Answer: For South Dakota long-term care facilities, under ARSD 44:73:04:05, it is recommended that Med Aides be provided an annual competency training, i.e., “Personnel training, additional personnel education shall be based on facility identified needs”;

           For SD Assisted Living facilities under ARSD 44:70:04:14. 

Optional services, “Any unlicensed assistive personnel shall receive ongoing resident specific training for medication administration and annual training in all aspects of medication administration occurring at the facility.      

NOTE:  Please regularly visit the South Dakota Board of Nursing website to review specific requirements related to Med Aide, so you are aware of changes as they become available; visit http://doh.sd.gov/boards/nursing/MATPApproval.aspx#UMAExam

CNA Institute Yankton 2015