Skip to Main Content

Avera Med Aide On-Line Training Solutions©

Frequently Asked Questions for RN Clinical Sponsor
 

How do I enroll a student in the Avera Med Aide On-Line Training Solutions© program?

            Answer       If you need assistance with registering or technology, contact Avera Education& Staffing Solutions (AESS) by phone (605-668-8475) or email (averasolutions@avera.org ), M-F 9am-4pm, excluding holidays.  AESS staff will direct you through the on-line registration process if necessary at www.averasolutions.org.   Once registered, a user name and password will be issued to access the on-line program.

Must the student have computer access for this training?

            Answer:          Yes; all students are required to have access to a computer and internet (with sound and video capabilities) for various components of the training.  Adobe Acrobat Reader 9 or later is also a requirement to view the on-line modules.  Printer access is recommended, but not required.  If printer access is not available, the student must be supervised by the RN Clinical Sponsor to view and record the quiz and Unit Exam results onto the AESS Med Aide Training Documentation form.

Are there any pre-requisites for students to achieve a certificate upon completion of the Med Aide On-Line Course?

          Answer:            Yes, a student must submit a High School Diploma or GED to AESS before he/she will be issued a certificate of completion. The student may not work as a medication aide without submission of High School Diploma or GED.

How many hours are required for the Avera Med Aide On-Line Training Solutions© program? 

          Answer:            The program, as approved by the South Dakota Board of Nursing, has 20 hours of content.  The program is designed to allow students to complete the on-line modules, chapter quizzes, and 1 hour on-line lab, while learning at their own pace.  The 1:1 Skills Performance Evaluation is scheduled as a 3 hour session, to be completed at either the facility or AESS location

Is the program progressive? How is the Avera Med Aide On-Line Training Solutions© program structured? 

          Answer:            Yes; the program is progressive. There are 35 text chapters accompanied by on-line training modules with embedded practice questions, on-line chapter quizzes, proctored on-line Unit 1 & 2 Exams, an on-line lab and quiz, 1:1 Skills Performance Evaluation, and a proctored on-line Final Exam.  The RN Clinical Sponsor must be available for student questions and may contact, AESS RN Instructor if unclear about content related questions.

Once the student is enrolled, how does the student begin the Avera Med Aide On-Line Training Solutions© program?

            Answer:          The student must read the Avera Med Aide On-Line Training Solutions© overview and syllabus which outlines the training program. This includes references to required reading in the textbook.  The required textbook is: Sorrentino, S. & Remmert, L. 2009), Mosby’s Textbook for Medication Assistants, Mosby: St. Louis, MO.  ISBN:  978-0-323-04687-9.  This textbook has an optional workbook that is not a required component of the Avera Med Aide On-Line Training Solutions© program.  However, the facility may wish to purchase it as an additional training tool to reinforce instruction.  Once registered, a login and password will be sent to the email used in registration (should be the RN Clinical Sponsor email) and access will be active for the individual student’s use for 90 days. (A login and password will also be sent at this time for Exams 1 & 2 and the Final Exam. This login must not be shared with the student).

 

Program Outline:

1. Unit 1: 

To begin, login using the login and password that was sent to the RN Clinical Sponsor (this login may be shared with the student). The student must read the text, complete accompanying on-line training modules, and chapter quizzes (chapters 1-4, 6, 8-13). A student may retake each chapter quiz until minimum score of 85% is achieved. The student is to print each chapter quiz result and turn it in to the RN Clinical Sponsor to be recorded onto the AESS Med Aide Training Documentation form available at www.averasolutions.org. After the RN Clinical Sponsor has verified that each chapter in Unit 1 has a passing score of at least 85%, the RN Clinical Sponsor may proctor the Unit 1 Exam for the student using the Exam login and password (NOTE:  the Exam login and password is separate from the program login and password. The RN Clinical Sponsor will receive an email with the Exams login and password automatically after registration for the on-line program). The Exams login and password must not be shared with the student at any time.

2.  Proctored on-line Unit 1 Exam: 

The RN Clinical Sponsor will be sent a separate login and password for the Unit 1 Exam (this login must not be shared with the student at any time). The login and password will be good for one attempt (and a retake if needed), at anytime convenient for the RN Clinical Sponsor. Exams will be accessible at any time (24/7). The Unit 1 Exam must be proctored/directly supervised by the RN Clinical Instructor or by their designee. Upon completion of the Exam, the RN Clinical Sponsor must then record the Unit 1 Exam results onto the AESS Med Aide Training Documentation form.

A student must achieve at least 85% to successfully complete the Unit 1 Exam. If 85% is not achieved, the student may complete a retake during the 24 hour testing period registered for (the student may take time to review missed questions). If a student successfully completes the Unit 1 Exam with at least an 85% on the first or second attempt Exam 2 will unlock and they may advance to the Unit 2 on-line modules. If a score of at least an 85% is not achieved on the second attempt, the RN Clinical Sponsor must register the student to restart the program beginning with Unit 1, Chapter 1. (Note: if the student is unsuccessful in passing the Exam on the second attempt the RN Clinical Sponsor must submit the AESS Training Documentation completed with the most recent attempt score to AESS). A fee will be charged to restart the program as a new student.

3.  Unit 2:

Log in using the login and password that was sent to RN Clinical Sponsor (this login may be shared with the student). The student must read the text, complete accompanying on-line training modules, and chapter quizzes (chapters 5, 7, 14-35). A student may retake each chapter quiz until minimum score of 85% is achieved. The student is to print each chapter quiz result and turn it in to the RN Clinical Sponsor to be record onto the AESS Med Aide Training Documentation form available at www.averasolutions.org. After the RN Clinical Sponsor has verified that each chapter in Unit 2 has a passing score of at least 85%, the RN Clinical Sponsor may register the student on-line to take the Unit 2 Exam (NOTE:  Unit 2 Exam must be registered for online at www.averasolutions.org, whether the RN Clinical Sponsor is proctoring the Exam at the facility, or if the Facility student completes the proctored on-line Exam at the AESS location).

4.  Proctored on-line Unit 2 Exam: 

The RN Clinical Sponsor will be able to reuse the Exam login and password that was used for the Unit 1 Exam for the Unit 2 Exam (this login must not be shared with the student at any time). The login and password will be good for one attempt (and a retake if needed), at any time convenient for the RN Clinical Sponsor/designee . The Unit 1 Exam must be proctored/directly supervised by the RN Clinical Instructor or by their designee. Upon completion of the Exam, the RN Clinical Sponsor must then record the Unit 2 Exam results onto the AESS Med Aide Training Documentation form.

A student must achieve at least an 85% to successfully complete the Unit 2 Exam. If an 85% is not achieved, the student may then complete a retake after the first attempt has been completed (the student may take time to review missed questions). If a student successfully completes the Unit 2 Exam with an 85% on the first or second attempt the Final Exam will unlock and the student may advance to the On-line Lab. If a score of at least an 85% is not achieved on the second attempt, the RN Clinical Sponsor must register the student to restart the program beginning with Unit 1, Chapter 1. A new student fee will be charged to restart the program (Note: if the student is unsuccessful in passing the Exam on the second attempt the RN Clinical Sponsor must submit the AESS Training Documentation with the most recent attempt score to AESS).         

5.  (1 hour) On-line lab and quiz: 

Students must go through the on-line lab and complete the quiz at the end. The student may repeat the quiz until a required minimum score of 85% is achieved. Once achieved the student is to print the quiz result and turn the result in to the RN Clinical Sponsor to be recorded onto the AESS Med Aide Training Documentation form.  After completion the student may advance on the 1:1 Skills Performance Evaluation.

6.  (3 hour) 1:1 Skills Performance Evaluation: 

The 1:1 Skills Performance Evaluation may be done at the AESS location or at the facility location. If AESS is completing the 1:1 Skills Performance Evaluation, the RN Clinical Sponsor must register the student on-line at www.averasolutions.org. If completed at the facility, the student does not need to be registered and the 1:1 Skills Performance Evaluation may be provided at a time convenient for the facility.  For the 1:1 Skills Performance Evaluation to be completed accurately the RN Clinical Sponsor may use the AESS Procedure Checklists as a guide in conducting skills and documenting results on the required Clinical Skills Checklist. The 1:1 Clinical Skills Checklist must be faxed, emailed, or mailed to AESS to be considered complete.        

7.  Proctored on-line Final Exam:     

The RN Clinical Sponsor will be able to reuse the login and password that was used for the Unit 1 and Unit 2 Exams for the Final Exam (this login must not be shared with the student at any time). The login and password will be good for one attempt (and a retake if needed), at anytime convenient for the RN Clinical Sponsor/designee. The Final Exam must be proctored/directly supervised by the RN Clinical Instructor or by their designee. Upon completion of the Exam the RN Clinical Sponsor must then record the Final Exam results on the AESS Med Aide Training Documentation Form.

A student must achieve at least an 85% to successfully complete the Unit Final Exam. If a score of at least an 85% is not achieved, the student may retake the Final Exam after the first attempt has been completed (the student may take time to review missed questions during the open testing period. If a student successfully completes the Final Exam with an 85% on the first or second attempt they will have completed the program. If a score of at least an 85% is not achieved on either attempt, the RN Clinical Sponsor must register the student to restart the program beginning with Unit 1, Chapter 1. A new student fee will be charged to restart the program.

If successful, along with the Clinical Skills Checklist the RN Clinical Sponsor must also send in the AESS Med Aide Training Documentation upon completion of the Final Exam. The AESS Med Aide Training Documentation will then be reviewed by AESS. If discrepancies occur, the facility will be notified and the student will not be awarded a certificate (without a certificate a student is not considered a certified Med Aide). If everything is verified and correct a certificate will be awarded and the student may now pass meds on the floor.

After I initially register the student, do I need to register the student for any other training components?

      Answer:          Yes; a student must not only be registered for the Avera Med Aide On-line Training Program©, but they must also be registered for the 3 hour 1:1 Skills Performance Evaluation if being completed at AESS. Also, if the student does not successfully complete any one of the proctored on-line Unit 1, Unit 2, or Final Exam they may retake each Exam one time after the first attempt is completed. If failure to achieve an 85% should occur on any retake, the student must be re-registered on-line as a new student, beginning with Unit 1, Chapter 1. A new program fee will also be required if student must restart the program.  (NOTE:  the chapter quizzes and on-line Lab quiz are within the program and do not require additional registration/scheduling). 

Tell me more about the 1 hour On-line lab and quiz of the Avera Med Aide On-Line Training Solutions© program.

          Answer:          The on-line lab and quiz is a component of the required 4 hours of clinical or laboratory instruction.  This training assists with providing instruction on medication administration, review of the routes of medication, and use of the medication administration record/MAR.  The on-line lab quiz may be repeated until a required minimum of 85% is achieved; a student is to print the lab quiz result and turn the result into the RN Clinical Sponsor. The RN Clinical Sponsor must then document the score on the AESS Med Aide Training Documentation form  (NOTE:  the chapter quizzes, on-line Lab, and on-line lab quiz are within the on-line program, and do not require additional registration).

Tell me more about the 1 hour lab or clinical component Avera Med Aide On-Line Training Solutions© program (3 hour 1:1 Skills Performance Evaluation). 

            Answer:          Based on South Dakota Administrative Rule (ARSD 20:48:04.01:14), the faculty-to-student ratio cannot exceed 1:8 in a clinical setting.   A 1:1 ratio (one instructor per one student at a time) is required for the Skills Performance Evaluation.  The AESS Procedure Checklists are to be used to guide the completion of the Clinical Skills Checklist for the 1:1 Skills Performance Evaluation. Both forms can be found at AESS website www.averasolutions.org, for both the student and RN Clinical Sponsor to access. The completed Clinical Skills Checklist must be sent to AESS upon completion for the Final Exam.

The 1:1 Skills Performance Evaluation is the clinical or laboratory instruction component of the program, required to demonstrate medication administration and evaluate individual competence.  This 3 hour 1:1 Skills Performance Evaluation must be completed by the RN Clinical Sponsor at the employing facility in a clinical or lab setting, or the RN Clinical Sponsor may register the student on-line to have AESS complete this component at the AESS lab location (additional fee required).   It is essential that the student receives orientation that demonstrates competence with the facility’s medication delivery system and medication policies/procedures after the student receives the Med Aide training program certificate of completion. This should be done prior to independently providing medication administration at a facility. 

Tell me more about the Avera Med Aide On-Line Training Solutions© program Final Exam.

           Answer:           The proctored/directly supervised on-line Final Exam is to be done at the employing facility by the RN Clinical Sponsor or his/her designee or at the AESS location. Regardless of who will be conducting the testing, a score of at least 85% is required for the student to pass the Med Aide on-line program. If the student fails to achieve a score of 85%, the student may retake the Final Exam once anytime convenient for the facility RN Clinical Sponsor/designee (the student may take time to review missed questions).  If the minimum score of 85% is not achieved after the second attempt, the student must be registered on-line as a new student, and restart the program beginning with Unit1, Chapter 1. A new program fee will be required to restart a student in the program.

What is the RN Clinical Sponsor training requirement?

           Answer:          AESS will provide initial and bi-annual Train-the-Trainer training for the Facility-based RN Clinical Instructor. This will be done to clarify the program and the RN Clinical Sponsors expectations. 

The RN Clinical Sponsor is responsible to:

  • register the student on-line for access to the program, and if necessary to reregister the student for subsequent access of the on-line program (NOTE: registering the student for new on-line access requires repayment of the program fee when not successful in passing Exams or the 1:1 Skills Performance Evaluation);
  • ensure program user name and password, program content, and exam security is maintained;
  • proctor or designate another person to proctor the on-line Unit Exams and the on-line Final Exam (if done at facility);
  • ensure accuracy of transferred chapter quiz scores, on-line Unit Exam scores, on-line Lab quiz score, and the on-line Final Exam score to the AESS Med Aide Training Documentation form;
  • complete and document the 1:1 Skills Performance Evaluation (clinical or lab setting) or register the student on-line to have AESS complete this component at the AESS location (lab setting). (NOTE: If AESS completes the 1:1 Skills Performance Evaluation, the student will return a copy of the documentation to the RN Clinical Sponsor to be kept in the employer record)
  • Submit Training Documentation along with the 1:1 Skills Performance Evaluation, and High School diploma to AESS by fax, email, or mail.  (NOTE: Med Aide training must be completed within 90 days of student receiving on-line access) Without a copy of these forms, AESS will not issue a certificate of completion and the student may not work as a medication aide.
  • maintain a copy of all documentation (in the student’s personnel file) at the facility with quiz results (optional, but encouraged), along with the completed AESS Med Aide Training Documentation form and the 1:1 Skills Performance Evaluation Clinical Skills Checklist;
  • send  AESS Med Aide Training Documentation form to AESS if student is unsuccessful in any component and needs to restart the program;
  • be available for student questions and for contacting AESS RN Instructor to clarify content-related questions.

 

Fax                 605-668-8483

Scan/email    averasolutions@avera.org

Mail                 Avera Education & Staffing Solutions

Attn: Avera Med Aide On-Line Training Solutions©

                                               1000 West 4th Street, Suite 9

                                               Yankton, SD  57078           

 

PLEASE NOTE:  due to the size of the learning module files, each module may take a few moments to download to the computer workstation.

 

What materials are required for the course?

     Answer:          The following are materials required for participation/completion of the Avera Med Aide On-Line Training Solutions© program:

  1. Textbook:  Sorrentino, S. & Remmert, L. 2009), Mosby’s Textbook for Medication Assistants, Mosby: St. Louis, MO.  ISBN:  978-0-323-04687-9.
  2. A computer with internet, Adobe Acrobat Reader 9 or later, sound and video capabilities, optional printer capability
  3. AESS Med Aide Training Documentation form (available at www.averasolutions.org)/Upcoming Classes/Med Aide Training Program/Forms)
  4. Clinical Skills Checklist (if RN Clinical Sponsor completes)
  5. On-line Avera Med Aide On-Line Training Solutions Program Evaluation tool (to be completed immediately at the conclusion of the proctored on-line Final Exam).

Who do I contact if I have questions regarding the content material covered in the Avera Med Aide On-Line Training Solutions©  program or if I have technical difficulties with the on-line modules?

            Answer:          Contact the RN Instructor at Avera Education & Staffing Solutions at 605-668-8475 between 9:00 a.m. and 4:00 p.m. Monday – Friday. You may also submit your question to averasolutions@avera.org to the attention of AESS Med Aide Training Program.  Every effort will be made to respond to your question as soon as possible; all questions will receive a response within 24 hours (excluding holidays).

Upon completing Unit 1 & 2 modules and Exams, On-Line Lab & Quiz, 1:1 Skills Review, and Final Exam in the 20 hour Avera Med Aide On-Line Training Solutions© program, what is the next step? 

            Answer:          Send AESS the signed and dated Avera Med Aide Training  Documentation form, 1:1 Clinical Skills Checklist (if completed by RN Clinical Sponsor), and student High School diploma upon completed Final Exam.  AESS will then review Training Documentation and award the facility with a certificate of completion if there are no discrepancies.

Where can I find the AESS Med Aide 3 hour 1:1 Skills Performance Evaluation dates (for facilities opting to have AESS complete this component), at the AESS location?

        Answer:  AESS 1:1 Skills Performance Evaluation may be registered for on-line at: www.averasolutions.org

AESS location:

Avera Sacred Heart Hospital Campus

Benedictine Center (4th floor) 

1000 W. 4th St., Suite 9

Yankton, SD  57078

Is a Med Aide student allowed to administer medications while enrolled in the Avera Med Aide On-Line Training Solutions© Training Program?

      Answer:          No; the student is not authorized by AESS to administer medications until he/she has been awarded an Avera Med Aide On-line Training Solutions© program certificate of completion.  The facility is currently required to maintain a certificate of completion in the facility personnel file. (Note: login and password will be deactivated after completion of Final Exam)

Is any additional training required in South Dakota regarding medication administration?

      Answer:          For South Dakota long-term care facilities, under ARSD 44:04:04:05, it is recommended that Med Aides be provided an annual competency training, i.e., “Personnel training, additional personnel education shall be based on facility identified needs”. To be compliant with this regulation, AESS recommends that Med Aides be provided annual competency training/inservice.

 For SD Assisted Living facilities under ARSD 44:70:04:14. Optional services, “Any unlicensed assistive personnel shall receive ongoing resident specific training for medication administration and annual training in all aspects of medication administration occurring at the facility”.  

NOTE:  Please regularly visit the South Dakota Board of Nursing website to review specific requirements related to Med Aide so you are aware of changes as they become available;

visit www.sdboardofnursing.org/siteindex/MedicationAdminTraining.

   

 

 

CNA Institute Yankton 2014

 (Click photo to see video)