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Avera Med Aide On-Line Training Solutions©

Frequently Asked Questions for RN Clinical Sponsor
 

How do I enroll a student in the Avera Med Aide On-Line Training Solutions© program?

            Answer: If you need assistance with registering or technology, contact Avera Education& Staffing Solutions (AESS) by phone (605-668-8475) or email (averasolutions@avera.org ), M-F 9am-4pm, excluding holidays.  AESS staff will direct you through the On-Line registration process if necessary at www.averasolutions.org.   Once registered, a user name (ID) and password will be issued to access the On-Line  program for student use via email, and a separate Exam code will be issued for the RN Clinical Sponsor to use to access the Unit Exams and Final Exam.  The RN Clinical Sponsor code is a secure code and must be entered only by the RN Clinical Sponsor or his/her proctor.  All Exams must be proctored (directly observed) by the RN Clinical Sponsor or his/her designated proctor.  The RN Clinical Sponsor is ultimately responsible for the security of the Exam code.  The student is NOT to have access to the secure RN Clinical Sponsor code at any time.  The registration process for the program is completed at www.averasolutions.org, however access to the actual Avera Med Aide On-Line Training Solutions program contents and Exams are accessed at www.averaeducation.org.

 

Must the student have computer access for this training?

            Answer:  It is recommended for facility students, but not required, to have printer access to be able to print the complete listing of their course grades (Facility RN Clinical Sponsor must have printer access to print required forms).  As the student completes the Quiz or Exam, he/she must manually record the score onto the Avera Med Aide On-line Training Solutions Training Documentation form.  The student must achieve a score of at least 85% for the Quizzes and Exams (Quizzes may be repeated until a score of at least 85%; the Unit Exams and the Final Exam may be taken a total of two times).  Quiz and Exam scores are compiled within the program, under the Administration tab, at the upper left corner of the unit program pages.  The course grades may be printed (depending on availability of a printer) by the RN Clinical Sponsor, or by the student.  All required forms used in the program are located at www.averasolutions.org or they can be found within the actual course at www.averaeducation.org, at the top of both Units 1 and 2. Use Internet browser Internet Explorer 9 or newer, or the latest versions of Mozilla Firefox or Google Chrome. Students will not be able to submit quizzes if using Internet Explorer 8. Firefox and Chrome are recommended. However, many also use Internet Explorer. Some users of Google Chrome have encountered an inconsistent error with the size of presentations. Resizing the window generally fixes this error.  Necessary browser settings utilizing any of the browsers above: enable pop-up windows, enable Cookies, and enable Javascript. To find more information use an internet search for support for Chrome, Firefox or Internet Explorer with the key words of “enable pop-ups”, “enable cookies” or “enable Javascript.”  You are free to contact us if you are still encountering any problems with access. 

A computer is also required for all exams. Exams will not be printed, but must be proctored and scores documented by the RN Facility Clinical Sponsor/designated proctor, or the AESS RN Instructor/designated proctor (if completed at AESS). 

 

Are there any pre-requisites for students to achieve a certificate upon completion of the Med Aide On-Line Course?

          Answer:  Yes, a student must submit a High School Diploma or GED to AESS before he/she will be issued a certificate of completion. The student may not work as a medication aide without submission of High School Diploma or GED.

 

How many hours are required for the Avera Med Aide On-Line Training Solutions© program? 

          Answer:  The program, as approved by the South Dakota Board of Nursing, has 20 hours of content.  The program is designed to allow students to complete textbook reading, On-Line Chapters, On-Line Chapter Quizzes, and an On-Line Lab, while learning at their own pace.  The On-Line Lab is 2 hours and 40 minutes in length, plus time to complete the On-Line Lab Quiz.  The 1:1 Skills Performance Evaluation, documented on the 1:1 Clinical Skills Checklist, is scheduled as a 3 hour session, to be completed at either the facility or the AESS location (if the facility is requesting AESS to complete the 1:1 Skills Performance Evaluation, student must be registered On-Line for this component (an additional fee is required) and also contact AESS to discuss this situation prior to registering student On-Line for this element).  All forms needed to complete the program are located at www.averasolutions  or within the course at www.averaeducation.org, at the top of Units 1 and 2.  There are two Unit Exams and a Final Exam, all of which must be passed with a score of 85%, in order to progress through the program.  Unit Exams and Final Exams are time limited, requiring student to complete all questions within the Exam time limitations as follows: Unit 1 Exam = 2.5 hours; Unit 2 Exam = 1.25 hours; Final Exam= 3.5 hours

 

Is the program progressive? How is the Avera Med Aide On-Line Training Solutions© program structured? 

          Answer:  Yes; the program is progressive. There are 35 text chapters accompanied by On-Line training Chapters with embedded practice questions, On-Line  Chapter Quizzes, proctored On-Line  Unit 1 & 2 Exams, an On-Line Lab and Quiz, 1:1 Skills Performance Evaluation, and a proctored On-Line  Final Exam.  The RN Clinical Sponsor must be available for student questions and may contact, AESS RN Instructor if unclear about content related questions. Registration for the program is at www.averasolutions.org.  NOTE:  If the AESS RN Instructor is to complete 1:1 Skills Performance Evaluation at the AESS location, the student must be registered for this element at www.averasolutions.org, and also contact AESS to discuss this situation prior to registering On-Line for the 1:1 Skills Performance Evaluation.

 

Once the student is enrolled, how does the student progress through the Avera Med Aide On-Line Training Solutions© program?

            Answer:  The student must read the Avera Med Aide On-Line Training Solutions© overview and syllabus which outlines the training program. This includes references to required reading in the textbook.  The required textbook is: Sorrentino, S. & Remmert, L. 2009), Mosby’s Textbook for Medication Assistants, Mosby: St. Louis, MO.  ISBN:  978-0-323-04687-9.  This textbook has an optional workbook that is not a required component of the Avera Med Aide On-Line Training Solutions© program.  However, the facility may wish to purchase as an additional training tool to reinforce instruction.  Once registered, a username and password will be sent to the email used in registration (should be the RN Clinical Sponsor email for facility students) and access will be active for the individual student’s use for 90 days. If the student requires additional time after 90 days of username/password use, an additional fee is required to complete the course/program. Contact AESS to secure additional fee schedule if needed.  An RN Clinical Sponsor Exam code will also be sent at this time, to access Units 1 & 2 Exam and the Final Exam, to be used by the RN Clinical Sponsor or his/her designated proctor only.  The Exam code must be physically entered only by the RN Clinical Sponsor or designated proctor.  The Exam code is not to be shared with the student at any time.

 

Program Outline:

 Unit 1 and 2: To begin, login at www.averaeducation.org using the username and password that was sent to the RN Clinical Sponsor (this username and password may be shared with the student); next select Med Aide On-Line Training Solutions, then select Unit 1 Med Aide On-Line Training Solutions.  The student username and password is entered next. If you have not already done so, the forms required for the course may be accessed and printed from here as well.  The student must read the text chapters, complete the accompanying On-Line training Chapters, and Chapter Quizzes (Unit 1 chapters 1-4, 6, 8-13 and Unit 2 (chapters 5, 7, 14-35). A student may retake each chapter Quiz until minimum score of 85% is achieved and then record each On-Line Chapter Quiz result onto the AESS Med Aide Facility Training Documentation form.  Once, the RN Clinical Sponsor has verified that each Chapter in Unit 1 and 2 have a passing score of at least 85%, the RN Clinical Sponsor may proctor (or designate a proctor) the Unit  Exams using the Exam code.  (NOTE:  the RN Clinical Sponsor Exam code is separate from the program username and password. The RN Clinical Sponsor will receive an email with the Exam code upon approved registration.  The Exam code is not to be shared with any student, at any time.

 

On-Line Lab and Quiz, and Proctored Exam (limits) for Unit Exams and Final Exam: 

The same RN Clinical Instructor Exam code is used for all Exams and is operational for one attempt, plus one reattempt/retake if needed).  Exams are accessible  at time (24/7), however technology support or other program access concerns or questions are only available M-F, 9am-4pm, excluding holidays. Upon completion of an Exam, the RN Clinical Sponsor or designated proctor must then record all attempts, including one reattempt for each Unit Exam and the Final Exam, onto the AESS Med Aide Facility Training Documentation form.

If a student is successful with Unit 1 Quizzes and Exam (must score at least 85%), the student may advance to Unit 2 Quizzes and Exam (and if successful on Unit 2, student may progress to On-Line Lab and Quiz (the Quiz may be retaken until a minimum score of at least 85% is achieved; record score onto AESS Med Aide (Facility and Training Documentation form).  When On-Line Lab and Quiz are complete and recorded, student may advance to the 1:1 Skills Performance Evaluation and/or Final Exam (provided that student is successful on both).  If student is not successful after two attempts of a Unit Exam or the Final Exam, the RN Clinical Sponsor must submit the AESS Med Aide Facility Training Documentation form (completing as much as possible, and include signatures/dates of both the RN Clinical Sponsor).  If the student is approved by the facility to restart the course, the student must restart the program (unsuccessful with the progression of Unit Exams or the Final Exam) each time starting with Unit 1, AND a new fee is charged.  

        

(3 hour) 1:1 Skills Performance Evaluation: 

The 1:1 Skills Performance Evaluation may be done at the facility or at the AESS location. If AESS is completing the 1:1 Skills Performance Evaluation, the RN Clinical Sponsor must register the student On-Line at www.averasolutions.org, and also contact AESS to discuss this situation, as most facility students have this element completed at their respective facility.  If completed at the facility, the student does not need to be registered, and the 1:1 Skills Performance Evaluation may be provided at a time convenient for the facility.  For the 1:1 Skills Performance Evaluation to be completed accurately, both the RN Clinical Sponsor and the student, are to use the AESS Procedure Checklists as a guide in conducting skills and documenting results on the required 1:1 Clinical Skills Checklist (form must be completed in it’s entirety; if student does not have an opportunity to administer any one of the line items of the 1:1 Clinical Skills Checklist, at minimum, the student must at minimum simulate or explain procedure to the RN Clinical Sponsor to ensure competency.

 

After I initially register the student, do I need to register the student for any other training components?

Answer:  If a student is to have AESS complete the 1:1 Skills Performance Evaluation, student must be registered On-Line  for this element (contact AESS to discuss, prior to registering student).     

 

Tell me more about the On-Line Lab and Quiz of the Avera Med Aide On-Line Training Solutions© program.

          Answer: The On-Line Lab and Quiz is a component of the required

4 hours of clinical or laboratory instruction.  This training assists with providing instruction on medication administration, review of the routes of medication, and use of the medication administration record/MAR.  The On-Line Lab Quiz may be repeated until a required minimum of 85% is achieved; a student is to record the  Quiz result onto the AESS Med Aide Facility Training Documentation form. 

 

Tell me more about the clinical component of the Avera Med Aide On-Line  Training Solutions© program (3 hour 1:1 Skills Performance Evaluation). 

          

          Answer: Based on South Dakota Administrative Rule (ARSD 20:48:04.01:14), the faculty-to-student ratio cannot exceed 1:8 in a clinical setting. However, a 1:1 ratio (one instructor per one student at a time) is required for the Skills Performance Evaluation. The AESS Procedure Checklists are to be used to guide the completion of the Clinical Skills Checklist for the 1:1 Skills Performance Evaluation. Both forms can be found at AESS website www.averasolutions.org, or at www.averaeducation.org for both the student and RN Clinical Sponsor to access. The completed 1:1 Clinical Skills Checklist must be sent to AESS upon completion. The Final Exam may be completed prior to the 1:1 Skills Performance Evaluation, however it is not recommended.

The 1:1 Skills Performance Evaluation is the clinical or laboratory instruction component of the program, required to demonstrate medication administration and evaluate individual competence.  This 1:1 Skills Performance Evaluation must be completed for a total of at least 3 hours, and be completed by the RN Clinical Sponsor at the employing facility in a clinical or setting (or the RN Clinical Sponsor may register the student On-Line to have AESS complete this component at the AESS location (additional fee required).   It is essential that the student receives orientation that demonstrates competence with the facility’s medication delivery system and medication policies/procedures after the student receives the Med Aide training program certificate of completion. This should be done prior to independently providing medication administration at a facility.  (NOTE: All elements noted on the 1:1 Clinical Skills Checklist (used to document the three (3) hour 1:1 Skills Performance Evaluation) must be completed. If the student does not have an opportunity to complete any route(s) of administration in the clinical setting, the student must at a minimum, discuss the proper procedure for completing each route of medication administration in the laboratory setting.

     

What is the RN Clinical Sponsor training requirement?

            Answer:  An On-Line Train-the-Trainer instruction for the Facility-based RN Clinical Instructor is required initially and every two years. The RN Clinical Instructor will be sent/emailed a username and password to access the Train-the-Trainer program for the Avera Med Aide On-Line Training Program. This will be done to clarify expectation of the RN Clinical Sponsor and element of the program.    

 

The RN Clinical Sponsor is responsible to:

  • Register the student On-Line for access to the program, and if necessary to reregister the student for subsequent access of the On-Line  program (NOTE: registering the student for new On-Line  access requires repayment of the program fee when student was not successful in passing Exams or the 1:1 Skills Performance Evaluation)
  • Ensure username and password, program content, exam      security is maintained;
  • Proctor or designate another person to proctor the On-Line Unit Exams and the On-Line Final Exam, if done at facility (NOTE: If the RN Clinical Sponsor delegates proctoring of Exams to another employee of the facility, the RN Clinical Sponsor remains responsible for ensuring that all Exams are proctored and all elements of the proctored Exams and the Exam code are secure.       

Ensure accuracy of transferred On-Line Chapter Quiz scores, On-Line Unit Exam scores, On-Line Lab Quiz score, and the On-Line Final Exam score to the AESS Med Aide Facility Training Documentation form, ensuring student username and password and Exam code are secure. 

  • Complete and document the 1:1 Skills Performance Evaluation (clinical or setting) or register the student On-Line to have AESS complete this component at the AESS location (setting). (NOTE: If AESS completes the 1:1 Skills Performance Evaluation, the student will return a copy of the documentation to the RN Clinical Sponsor to be kept in the employer record).
  • Submit the AESS Facility Training Documentation form, the 1:1 Clinical Checklist, and High School diploma/GED to AESS by fax, email, or mail.  (NOTE: Med Aide training must be completed within 90 days of student receiving On-Line access). Without a copy of these forms, AESS will      not issue a certificate of completion and the student may not work as a medication aide.
  • Maintain a copy of all submitted documentation to AESS in the student’s employee personnel file. 
  • Be available for student questions and for contacting AESS RN Instructor to clarify content-related questions.

 

Fax: 605-668-8483

Scan/email: averasolutions@avera.org

Mail: Avera Education & Staffing Solutions

Attn: Avera Med Aide On-Line Training Solutions©

1000 West 4th Street, Suite 9

Yankton, SD  57078; Phone:  605-668-8475

 

PLEASE NOTE:  due to the size of the learning Chapter files, each On-Line Chapter may take a few moments to download to the computer workstation.

 

What materials are required for the course?

Answer:  The program, as approved by the South Dakota Board of Nursing, has 20 hours of content.  The program is designed to allow students to complete textbook reading, On-Line Chapter, On-Line Quizzes, and an On-Line Lab and Quiz, while learning at their own pace.  The 1:1 Skills Performance Evaluation, documented on the 1:1 Clinical Skills Checklist, is scheduled as a 3 hour session, to be completed at either the facility or the AESS location (if facility is requesting AESS to complete the 1:1 Skills Performance Evaluation, student must be registered On-Line for this component, and an additional fee is required; contact AESS to discuss, prior to registering student On-Line for this element).  All forms needed to complete the program are located at www.averasolutions or within the course at www.averaeducation.org, at the top of Units 1 and 2.  There are two Unit Exams and a Final Exam, all of which must be passed with a score of 85%, in order to progress through the program.  Unit Exams and Final Exams are time limited, requiring student to complete all questions within the Exam time limitations as follows:  Unit 1 Exam = 2.5 hours; Unit 2 Exam = 1.25 hours; Final Exam= 3.5 hours

 

Is there a way to view and print a listing of the student’s course grades?

            Answer:  Once in the On-Line  program, at left-margin there is a tab entitled, “Administration” – open that tab and select ‘Grades’ and print.

 

Who do I contact if I have questions regarding the content material covered in the Avera Med Aide On-Line  Training Solutions© program or if I have technical difficulties with the On-Line Chapter?

            Answer:  Contact the RN Instructor at Avera Education & Staffing Solutions and submit your question at averasolutions@avera.org  Attention: AESS Med Aide Training Program.  Every effort will be made to respond to your question as soon as possible; all questions will receive a response within 24 hours (excluding weekends and holidays).

 

Upon completion of the On-Line Unit 1 & 2 Chapters and Quizzes, Unit Exams,  On-Line Lab & Quiz, 1:1 Skills Performance Evaluation, and On-Line Final Exam in the 20 hour Avera Med Aide On-Line  Training Solutions© program, what is the next step? 

            Answer:  Send AESS the signed and dated Avera Med Aide Facility Training  Documentation form, 1:1 Clinical Skills Checklist (if completed by RN Clinical Sponsor), and student High School diploma upon completed Final Exam.  AESS will then review Training Documentation and award the facility with a certificate of completion if there are no discrepancies.

 

Where can I find the AESS Med Aide 3 hour 1:1 Skills Performance Evaluation dates (for facilities opting to have AESS complete this component), that are at the AESS location?

            Answer:  AESS 1:1 Skills Performance Evaluation may be registered for On-Line  at: www.averasolutions.org

AESS location: 

Avera Sacred Heart Hospital Campus

Benedictine Center (4th floor) 

1000 W. 4th St., Suite 9

Yankton, SD 57078; Phone:  605-668-8475

 

Is a Med Aide student allowed to administer medications while enrolled in the Avera Med Aide On-Line Training Solutions© Training Program?

Answer:  No; the student is not authorized by AESS to administer medications until he/she has been awarded an Avera Med Aide On-Line Training Solutions© program certificate of completion.  The facility is currently required to maintain a certificate of completion in the facility personnel file. (Note: username and password will be deactivated after completion of Final Exam)

 

Is any additional training required in South Dakota regarding medication administration?

Answer:  For South Dakota long-term care facilities, under ARSD 44:04:04:05, it is recommended that Med Aides be provided an annual competency training, i.e., “Personnel training, additional personnel education shall be based on facility identified needs”. To be compliant with this regulation, AESS recommends that Med Aides be provided annual competency training/inservice.

 For SD Assisted Living facilities under ARSD 44:70:04:14. Optional services, “Any unlicensed assistive personnel shall receive ongoing resident specific training for medication administration and annual training in all aspects of medication administration occurring at the facility”.  

 

NOTE:  It is advised that the facility regularly visits the South Dakota Board of Nursing website for updates related to Med Aide so you are aware of changes as they become available; visit: www.sdboardofnursing.org/siteindex/MedicationAdminTraining.   

 

CNA Institute Yankton 2014

 (Click photo to see video)