Avera CNA On-Line Training Solutions©
Frequently Asked Questions for Facility Instructors for the Avera CNA On-Line Training Solutions Curriculum© - DIDACTIC ONLY (51 hours of on-line curriculum)
How do I enroll a student in the Avera CNA On-Line Training Solutions© program?
Answer: Contact Avera Education& Staffing Solutions (AESS) by phone (605-668-8475) or email (email@example.com). If assistance is needed to enroll a student AESS is most happy to assist you! AESS staff will assist you to enroll the student in either Avera CNA On-Line Training Solutions Curriculum© - DIDACTIC ONLY (51 hours of on-line curriculum) or on-site classroom Nursing Assistant Training Program. AESS staff will direct you through the on-line registration process. Remember that the facility is also required to complete 8 hours of CNA Skills Training in addition to the 51 hours online computer training to equal 59 hours of training. The minimum 16 hours of clinical training is to be supervised directly by the approval instructor. Once the 51 hours of online computer training, 8 hours of CNA Skills Review training and 16 hours of Clinical Training are completed per curriculum requirements in total of 75 hours prior to the student completing the written and Skills Competency Exam as required to be placed on the SD Board of Nursing Registry.
Must the student have computer access for this training?
*Please note that different operating systems such as Windows 8 may incorporate Adobe Flash Player into the Internet Explorer browser.
Please contact AESS regarding technical difficulties, and have ready the operating system you are using, what internet browser you are using, and how you access the internet. If possible, try using a different internet browser and/or a different way to access the internet. For example, if you are on a network in a facility try WiFi.
Tell me more about the clinical component of your Facility’s 75hr Facility-approved Nursing Assistant Training Program.
Answer: The Facility Instructor is responsible for a minimum of 16 hours of clinical training in a direct care setting.
Once the student is enrolled, how does the student begin the Avera CNA On-Line Training Solutions Curriculum© - DIDACTIC ONLY (51 hours of on-line curriculum)
Answer: The student must read the Avera CNA On-Line Training Solutions© overview and syllabus which outlines the training program; this includes references to required reading in the textbook. The required textbook is: Pulliam, JoLynn. The Nursing Assistant: Acute, Subacute, and Long-Term Care (5th Edition). New Jersey: Prentice Hall, 2011. ISBN: 0132622556. This textbook has an optional workbook that is not a required component of the Avera CNA On-Line Training Solutions Curriculum© - DIDACTIC ONLY (51 hours of on-line curriculum) program. However, the facility may wish to purchase it as an additional training tool to reinforce instruction. A link for the Avera CNA On-Line Training Solutions Curriculum© - DIDACTIC ONLY (51 hours of on-line curriculum) will be provided to the Facility Instructor via e-mail. This link and its password will be active for the individual student’s use for 90 days. The course overview, syllabus, and the introductory section of the program will provide guidance on how to work through the textbook chapters, work through on-line modules, and take the on-line chapter quizzes and final exam. Scores for chapter quiz/test are to be recorded onto the Training Documentation form and approved by the Facility Instructor.
PLEASE NOTE: due to the size of the files, some of the activities may take a few moments to load to the computer workstation.
What materials are required for the course?
Answer: The following are materials required for participation/completion of the Avera CNA On-Line Training Solutions© program:
- The Nursing Assistant: Acute, Subacute, and Long-Term Care (5th Edition) by JoLynn Pulliam (Prentice Hall, 2011 ISBN: 0132622556)
- The South Dakota CNA Candidate Handbook (SD Health Care Association and D&S Diversified Technologies, dba: Headmaster, Version 57 09/12)
- A computer with internet, Adobe Acrobat Reader 9 or later, sound and video capabilities
- Training Documentation Form 3.0 (available at https://www.avera.org/avera-solutions/cna-training-solutions/forms/).
Who do I contact if I have questions regarding the content material covered in the Avera CNA On-Line Training Solutions Curriculum© - DIDACTIC ONLY (51 hours of on-line curriculum) or if I have technical difficulties with the on-line modules?
Answer: Contact the Primary Instructor at Avera Education & Staffing Solutions at 605-668-8475 between 9:00 a.m. and 4:00 p.m. Monday – Friday or you may submit your question to firstname.lastname@example.org to the attention of CNA Training Programs. Every effort will be made to respond to your question as soon as possible; all questions will receive a response within 24 hours (excluding weekends and holidays).
Where can I find the AESS CNA Test dates and where is the testing location?
Answer: AESS CNA test dates are located at: www.averasolutions.org.
Benedictine Center (4th floor)
Avera Sacred Heart Hospital Campus
1000 W. 4th St., Suite 9
Yankton, SD 57078
What paper work must be completed prior to a student CNA testing at AESS?
Answer: Select a CNA test date and then complete the on-line document AESS Eligibility Verification Form available at https://www.avera.org/avera-solutions/cna-training-solutions/forms/.
The Facility Instructor must provide this document to AESS by one of the following methods:
Avera Education & Staffing Solutions
Attention: Avera CNA On-Line Training Solutions©
1000 W. 4th St., Suite 9
Yankton, SD 57078
The Eligibility Verification Form must be received by AESS no later than 10 days prior to the Exam. Once AESS receives the Eligibility Verification Form, AESS will contact Headmaster to arrange and schedule the student for the Exam. AESS will email a CNA Testing Confirmation (includes test date and time) to the Facility Instructor or other approved person for that facility.
The Facility Instructor may arrange for the student to take the CNA Competency Evaluation Exam independent of AESS, at your own facility, providing your facility is approved by SDHCA and Headmaster to be a Test Administrator and test site.
What paperwork do I need to provide to AESS in order to register a student for the CNA Competency Exam at AESS’ business location?
Answer: The following documents must be completed and submitted by the Supplemental Instructor to the AESS Primary Instructor:
- Avera CNA On-line Training Solution: CNA Training Documentation Form 3.0
- Eligibility Verification Form
What does the CNA Competency Evaluation Exam involve?
Answer: The Exam consists of two parts: A knowledge test administered on the computer and proctored by either the Facility Instructor in your facility OR by the AESS Primary Instructor at our location. This portion of the Exam consists of 75 randomly presented, multiple choice questions to ascertain the student’s understanding of the knowledge necessary to be a successful Certified Nursing Assistant. The second part of the Exam tests the student’s knowledge of the 26 essential skills required of a Certified Nursing Assistant. It consists of five randomly selected skills the student must perform correctly in a laboratory setting before the Exam proctor to demonstrate competency with these required skills. The complete list of skills to be mastered can be found at www.SDHCA.org.
STUDENTS MUST RECEIVE A MINIMUM SCORE OF 75% CORRECT ANSWERS TO PASS THE EXAM.
How can I get a copy of the South Dakota CNA Handbook that includes the 26 skills used on the skills exam?
Answer: The South Dakota CNA Candidate Handbook can be found and downloaded from the South Dakota Health Care Association website, www.SDHCA.org or at the AESS website at https://www.avera.org/avera-solutions/cna-training-solutions/forms/.
What if the student doesn’t pass one or both parts of the CNA Competency Evaluation Exam (computer and/or skills exam)?
Answer: The Competency Evaluation Exam (computer and skills exam) may be taken a total of three times. The student may retake the computer exam no more than three times, or must be reenrolled into the Avera CNA On-Line Training Solutions Curriculum© - DIDACTIC ONLY (51 hours of on-line curriculum). In the case of facility-based students unable to successfully pass both the computer and skills exam after three (3) attempts, in extreme or unusual situations, the Facility Instructor may choose to contact the SD Department of Health, LTC Health Advisor, to determine whether the student may be remediated and then retake the exam. Please note: individuals with documented learning disabilities or needs accommodation (for example a previous IEP) must bring this to the attention of their instructor prior to taking the CNA Competency Evaluation Exam (CNA Testing Exam). If the student is being tested at the AESS testing location and needs accommodation (for example a previous IEP), the Facility Instructor is to contact AESS, as soon as possible, as this request is time sensitive as SDHCA requires time to consider approval of accommodation. Additionally, all students may request an oral exam (the computer reads the questions to the student, while student is wearing headphones). If the student is requesting oral testing and is being tested at their own facility, the student is to discuss this with their Facility Instructor. If the student is requesting oral testing at the AESS testing location, this request for oral testing or should be noted on the AESS Eligibility Verification form.
Once the student passes the CNA Competency Evaluation Exam, what needs to be done to begin working as a Certified Nursing Assistant?
Answer: The South Dakota Board of Nursing (SDBON) maintains an official registry of all certified nursing assistants qualified to provide patient care services in nursing facilities in South Dakota. Once the student successfully passes the CNA Competency Evaluation Exam, the student’s name and status is added to the registry (www.sdboardofnursing.org). Once the student’s name is listed on the Registry, including their certificate number, the student is able to work as a Certified Nursing Assistant in South Dakota. All questions related to the student’s status on the registry are to be directed to the SD Board of Nursing.
Does the student have to renew their certification?
Answer: Yes; it is the CNA's responsibility to renew their certification every 2 years. Please visit the SDBON website to review specific requirements (www.sdboardofnursing.org).
Is the Nursing Assistant allowed to work in a nursing facility while enrolled in an Avera CNA On-Line Training Solutions program?
Answer: The student may work in a nursing facility up to 4 months from the date of hire, as long as they are enrolled in a nursing assistant training program and must become a Certified Nursing Assistant within 4 months and approved by the Facility Instructor as appropriate to provide care.
How long can the student wait to take the CNA Competency Evaluation Exam after they complete the Facility CNA Training Program?
Answer: The student may delay completion of the CNA Competency Evaluation Exam for up to 24 months from completion of the Avera CNA On-Line Training Solutions© program, if not employed in a facility.