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Frequently Asked Questions

What information is mandatory on test requisitions?
When must an ABN be completed?
How do I get copies of current Local Medical Review Policies?
What happens when Medicare denies payment for a submitted claim?
Who do I contact with a billing question or concern?
What constitutes acceptable diagnosis information?
How do I find out specimen requirements for a test that is not in the current catalog?
Who can I contact about a question on technical, regulatory, or management issues relating to clinical laboratory science?
What are a laboratory’s main responsibilities in a Compliance Program?
How can I tell what billing will be completed when tests are ordered?
What recordkeeping associated with ordering a test is my laboratory and my facility responsible for?
Who do I contact about courier problems or special courier needs?
How do I obtain supplies for testing sent into Avera LabNet?
What types of supplies can I get through Avera LabNet?
How do I determine if the specimen I have collected is acceptable for testing?

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Questions? Please contact your Avera Laboratory Network Services Center.

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