Patients & Visitors
Avera De Smet Memorial Hospital knows friends and family are important to patients and can even speed recovery. General visiting hours are from 11:00 a.m to 8:30 p.m.
All visitors should exercise courtesy and cleanliness when visiting with patients. If you suspect you may be coming down with something, please refrain from entering patient areas of the hospital. Additionally, if you are susceptible to illness, it may not be a good idea to visit.
Patient information and directions can be obtained from the hospital front desk. You may also call Avera De Smet Memorial Hospital at 605-854-3329 to obtain the room number of a patient, unless the patient has chosen not to have that information released.
From admitting patients to billing and filing insurance claims, Avera De Smet Memorial Hospital's knowledgeable business office staff is here for you from the beginning through the end of your hospital experience.
Avera De Smet Memorial Hospital accepts all insurances – none are refused. The experienced staff in the business office are here to help with filing insurance, medicare and medicaid claims, attempting to make the business end of your hospital experience easier for you and your family.
8:00 a.m. to 4:30 p.m. – 605-854-3329 or 1-800-307-6830
For more infomation on the following services provided by Avera De Smet Memorial Hospital's business office, click the links below:
Email a Patient
Email a Patient
Avera Care Cards are a quick, convenient way for you to send a loved one or friend a message to let them know you care. E-mails are delivered Monday through Friday to patients currently admitted to the hospital.
Under federal law, your patient health information is protected and confidential. Protected patient health information includes information about your symptoms, test results, diagnosis, treatment, and related medical information.
Your Hospital Stay
Your Hospital Stay
Avera De Smet Memorial Hospital provides patients and their family members with compassionate, quality care. Our goal is to provide health care services that exceed our customers' expectations.
24 Hours/7 Days a Week – 605-854-3329
The inpatient care area is staffed with registered nurses (RNs) and nurse aides. All of our nursing staff are educated in trauma and Advanced Cardiac Life Support (ACLS) on a continuing basis. We pride ourselves with our low staff to patient ratios, and our close working relationship with our four local physicians.
Avera De Smet Memorial Hospital has 17 beds and one hospice acute room, all of which were recently renovated in the fall of 2003.
Patient Privacy, Safety and General Information
- Information regarding your health status will only be released to those you have authorized. (It is a good idea to designate a spokesperson so other family and friends can contact him/her for information.)
- General visiting hours are from 11:00 a.m to 8:30 p.m.
- No latex balloons are allowed in any area of the hospital.
- Avera De Smet Memorial Hospital is a smoke-free facility. Smoking is only permitted in designated areas outside the building.
- To help ensure medication safety, bring a list (or the actual medications) of all of the prescription and non-prescription drugs you are taking with you to the hospital.
For more information about Avera De Smet Memorial Hospital and your hospital stay, call 605-854-3329.