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Hospital Consumer Assessment of Healthcare Providers and Systems

Avera Sacred Heart Hospital

Through September 2010

Technical definition:  All percentages reported are based on raw scoring percentages as calculated and reported to the Centers for Medicare and Medicaid (CMS) by Press Ganey Associates, Inc. The Press Ganey database compares results of 1,648 participating facilities for this initial HCAHPS data release.




Cleanliness of Room and Bathroom

Definition: Patients reported how often their hospital room and bathroom were kept clean.

During this hospital stay, how often were your room and bathroom kept clean?





81% 14% 5% 0%