Hospital Consumer Assessment of Healthcare Providers and Systems
Avera Sacred Heart Hospital
Through September 2010
Technical definition: All percentages reported are based on raw scoring percentages as calculated and reported to the Centers for Medicare and Medicaid (CMS) by Press Ganey Associates, Inc. The Press Ganey database compares results of 1,648 participating facilities for this initial HCAHPS data release.
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Communications with Nurses
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Definition: Patients reported how often their nurses communicated well with them during their hospital stay. "Comunicated well" means nurses explained things clearly, listened carefully to the patient and treated the patient with courtesy and respect.
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Always
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Usually
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Sometimes
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Never
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| 81% |
17% |
2% |
0% |
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