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Hospital Consumer Assessment of Healthcare Providers and Systems

Avera Sacred Heart Hospital

Through September 2010

Technical definition:  All percentages reported are based on raw scoring percentages as calculated and reported to the Centers for Medicare and Medicaid (CMS) by Press Ganey Associates, Inc. The Press Ganey database compares results of 1,648 participating facilities for this initial HCAHPS data release.


Pain Management

Definition: If patients needed medicine for pain during their hospital stay, the survey asked how often their pain was well controlled. "Well controlled" means their pain was well controlled and that the hospital staff did everything they could to help patients with their pain.






74% 21% 5% 0%