Avera McKennan Laboratory Wins Top Honors
April 20, 2010 (Sioux Falls, SD) The Avera McKennan laboratory has been named Medical Laboratory of the Year for 2010 by Medical Laboratory Observer magazine. The peer reviewed publication looks at labs across the nation and rates them on criteria such as accuracy, efficiency and customer service.
MLO deemed the Avera McKennan Lab superior for topping several benchmarks including achievement of a phenomenal testing accuracy rate of 99.99993% - or only about 70 errors per 1 million tests. The lab was also credited for outstanding efficiency through its extensive use of LEAN principals. Identifying and improving upon the most effective use of work time allows lab staff to be more productive and efficient while still providing lab results that are incredibly accurate and done in the fastest turnaround times.
"Our system is designed to best utilize the exceptional talents of our individuals to achieve the extraordinary goals of the team", said Leo Serrano, Avera McKennan Laboratory Director. "That leads to results and service to our patients that is second to none; and we're very proud of that."
The MLO article also points out that rising above the rest is nothing new to Avera McKennan Lab and listed several other firsts to go along with the Medical Lab of the Year distinction.
- The first hospital-based molecular-diagnostics department and full-service virology section;
- The region's only bone-marrow/peripheral-blood/cord-blood stem-cell processing laboratory; and
- The first same-day rapid-processing service in anatomic pathology in the region.
- The first hospital lab in the nation to achieve the College of American Pathologists (CAP) CAP ISO 15189 Accreditation Program for world class accuracy.
Medical Laboratory Observer conducts the ratings each year and presents the winners in conjunction with National Medical Laboratory Professionals Week (April 18-24, 2010).