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  • Avera Sacred Heart Hospital Recognized by Healthgrades for Excellence in Patient Safety and Experience

Published on April 09, 2013

Avera Sacred Heart Hospital Recognized by Healthgrades for Excellence in Patient Safety and Experience

1 of Only 86 Hospitals in the Nation to Rank Among Top 10% in Nation for Both!!

Yankton, SD (April 09, 2013) – Avera Sacred Heart Hospital announced today that it has achieved  both the Healthgrades 2013 Patient Safety Excellence Award™ and the 2013 Outstanding Patient Experience Award™.    The patient safety distinction places Avera Sacred Heart Hospital within the top 10 percent of all hospitals for its excellent performance in safeguarding patients from serious, potentially preventable complications during their hospital stays.  The patient experience distinction also places Avera Sacred Heart in the top 10 percent of hospitals nationwide, for the delivery of a positive experience for patients during their hospital stay, and this is the sixth consecutive year Avera Sacred Heart has ranked among the top 10 percent.  Only 86 hospitals in the nation can claim, as Avera Sacred Heart can, to be in the top 10 percent of hospitals in the nation for patient safety and patient experience in 2013. 

Healthgrades, the leading online resource that helps consumers search, evaluate, compare and connect with physicians and hospitals, evaluates patient safety by looking at risk-adjusted patient safety indicator rates across 13 of the 14 most common patient safety indicators, as defined by the Agency for Healthcare Research and Quality (AHRQ). 

When compared to hospitals performing in the bottom 5 percent for patient safety, Healthgrades Patient Safety Excellence Award™ recipients had three patient safety indicators showing the largest difference in observed to expected ratios. On average, patients treated in Patient Safety Excellence Award hospitals were also:

  • 81% less likely to experience hip fracture following surgery compared to hospitals ranked in the bottom 5% in the nation
  • 80% less likely to experience pressure sores or bed sores acquired in the hospital compared to hospitals ranked in the bottom 5% in the nation1
  • 70% less likely to experience a catheter-related bloodstream Infection acquired in the hospital compared to hospitals ranked in the bottom 5% in the nation1

“Our focus has always been on providing the people we serve with the highest quality, evidence-based care available while going the extra mile to live our Mission and Values of compassion, hospitality and stewardship,” said Pamela J.Rezac, Ed.D., President and CEO at Avera Sacred Heart Hospital. “These awards are affirmation to our physicians, staff, community and region that when they choose Avera Sacred Heart Hospital for their health care needs they are making the best choice they can make based on the evidence.”

“Healthgrades report highlights the variation in hospital quality, both locally and across the nation, in order to show consumers that spending time on understanding hospital performance can be a matter of life and death,” said Evan Marks, EVP Informatics and Strategy, Healthgrades. “Consumers can be assured that a hospital that has been recognized with a Healthgrades 2013 Patient Safety Excellence Award has demonstrated an established commitment to patient safety.”

During the 2013 study period (2009-2011), Patient Safety Excellence Award hospitals showed better than expected performance in providing safety for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) across 13 of the 14 most common patient safety indicators, as defined by the Agency for Healthcare Research and Quality (AHRQ).

To be eligible for the Healthgrades 2013 Outstanding Patient Experience Award, hospitals must have met the clinical quality threshold for this award and have data for a minimum number of HCAHPS surveys:

  • Clinical Quality Threshold – Avera Sacred Heart Hospital ranked among the top 80% of hospitals for clinical quality as ranked by average z-score across the conditions and procedures that Healthgrades evaluates using Medicare data.
  • Minimum Number of HCAHPS Surveys - Avera Sacred Heart Hospital had data for at least 100 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys to reliably assess performance.

For more information about Healthgrades, to download a full copy of the report or to get information about hospital and physician quality, visit: www.Healthgrades.com today.

About Avera Sacred Heart Hospital

Since 1897, Avera Sacred Heart Hospital has positioned itself as a leader in the health care field. Today, Avera Sacred Heart Hospital is a widely recognized regional healthcare facility serving more than 135,000 residents in a 15-county area in southeastern South Dakota and northeastern Nebraska.

Avera Sacred Heart Mission is “to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values,” the hospital continues to expand to meet the changing needs of the region.

About Healthgrades

Healthgrades, headquartered in Denver, Colorado, the leading online resource of comprehensive information about physicians and hospitals. More than 225 million visitors use the Healthgrades websites to search, evaluate, compare and connect with physicians and hospitals that best meet their treatment needs.  Consumers are empowered through use of the Healthgrades proprietary information about clinical outcomes, satisfaction, safety, and health conditions to make more informed healthcare decisions and take action.  For more information please visit www.healthgrades.com and www.bettermedicine.com.


1 Statistics are based on Healthgrades application of QI Windows® Software (version 4.4), developed by the Agency for Healthcare Research and Quality (AHRQ)