Avera St. Luke’s FastCare Hits Milestone of 30,000 Patients Served
ABERDEEN (Jan. 3, 2013) – Seeing a need for a convenient, walk-in option for people who need quick care for minor health care needs, Avera St. Luke’s launched its first FastCare Clinic inside Aberdeen’s Shopko in July 2009. As demand grew, Avera St. Luke’s added a second Aberdeen clinic at Kessler’s. Now more than 30,000 patients have been treated in less than 3½ years!
“Reaching the 30,000 patient encounter at our FastCare clinics is remarkable and is strong testimony for the need of this type of health care service to meet the health demands of the region,” said Mike Opp, director of Avera Medical Group Primary Care Clinics. “Our first FastCare clinic opened at Shopko on July 20, 2009, treating 5,432 patients that inaugural year. Due to increased patient demands and to fulfill our commitment to the Avera mission of making a positive impact on the lives and health of our communities, we opened a second clinic at Kessler’s on June 29, 2011.”
Linda Roehrich of Aberdeen was the 30,000th patient. She visited the Shopko FastCare on a Saturday morning, when her doctor’s office was closed. “I think it’s very convenient and cost effective,” she said. Roehrich says she has family in North Dakota who come to the FastCare clinics in Aberdeen quite often, for the convenience and savings.
FastCare services are offered every day of the week during customer-friendly hours for a flat fee, with no appointment needed. Health care is limited to the “everyday” needs of patients 12 months of age and older, including sore throats, earaches, sinus congestion, flu symptoms, basic laboratory services and screenings. Avera St. Luke’s FastCare is operated as a service of Avera St. Luke’s in partnership with Avera Aberdeen Family Physicians. Patients are seen by certified nurse practitioners and physician assistants.
“It is comforting knowing that we have been able to help so many people in our short three years of existence. I feel our key to success has been the model of no appointment necessary with fast, quality health care provided by caring, highly competent providers and staff,” Opp said. “With the ever-changing health care environment it is hard to say what the future holds, but with the high demand for this type of service I foresee FastCare being part of Avera for years to come.”
Avera St. Luke’s worked with Bellin Health System, who established the FastCare brand of retail health clinics in 2006, to establish the first FastCare clinic in South Dakota.