Skip to Main Content

News

  • Two Avera Hospitals Are Nationally Recognized for Excellence in Providing Safe, Reliable and Efficient Care

Published on March 19, 2013

Two Avera Hospitals Are Nationally Recognized for Excellence in Providing Safe, Reliable and Efficient Care

SIOUX FALLS, S.D. (March 19, 2013) – Avera McKennan Hospital & University Health Center in Sioux Falls and Avera Queen of Peace Hospital in Mitchell, S.D. are among the best in the nation at providing safe, reliable and efficient care, according to America’s largest health care performance improvement alliance.

Avera McKennan and Avera Queen of Peace have been named top performers in the Premier healthcare alliance’s QUEST: High Performing Hospitals® collaborative in the following areas:

Avera McKennan

  • Reducing mortality by at least 31 percent
  • Reducing the average cost of care to less than $5,690 per discharge
  • Improving the hospital experience so that patients favorably rate their stay and would recommend the facility to others at least 73 percent of the time
  • Reducing preventable harm events

Avera Queen of Peace

  • Reliably delivering all evidence-based care measures to patients in the areas of heart attack, heart failure, pneumonia and surgical care at least 95 percent of the time
  • Improving the hospital experience so that patients favorably rate their stay and would recommend the facility to others at least 73 percent of the time
  • Reducing preventable harm events
  • Reducing readmissions by at least 12 percent

“Avera Queen of Peace’s participation in this collaborative reinforces our commitment to reliably deliver the best care experience,” said Tom Clark, CEO of Avera Queen of Peace. “We’re proud to have achieved top performance in QUEST as we continue down our path of improving patient outcomes.”

“High quality is a continual goal at Avera McKennan, and national recognitions from Premier, Healthgrades and other health care analytics groups are tremendous validation that we’re getting the job done. The goal of each of our employees is to always provide the very best quality care and service to each and every patient. Premier’s results show that we are delivering quality, safety, great service and high value to our patients,” said Dr. Dave Kapaska, Regional President and CEO of Avera McKennan.

Susan DeVore, Premier President and CEO said, “Meeting the imperatives of better care at a lower cost isn’t easy for health systems to achieve on their own. It’s this type of collaboration and innovation that’s needed system-wide to build a sustainable future for health care and most importantly communities nationwide. Premier congratulates Avera McKennan and Avera Queen of Peace for their outstanding performance.”

QUEST supports hospitals in delivering the best care possible, as well as sharing collaborative solutions to improve healthcare nationwide and influence public policies. Together, the nearly 350 QUEST hospital members, which span more than 40 states, share ideas, strategies and proven practices to reduce variation, an approach that has been shown to improve care quality, safety and cost. The collaborative includes a broad range of hospitals of various sizes, geographies and teaching status, including a large number of disproportionate share and safety net facilities.

In four and a half years, these hospitals have collaborated to deliver every recommended patient care measure to more than 80,000 additional patients. This helped save nearly 92,000 lives and $9.1 billion in unnecessary costs. In addition:

  • Members’ observed mortality is 10 percent lower than national averages, when compared to what is expected.
  • Nationally, costs of inpatient care have increased by about 28 percent, versus 11 percent for QUEST hospitals.

QUEST aligns closely with federal policies such as value-based purchasing and the Partnership for Patients effort, but was started well before these policies became reality. It’s a test bed for many pending reform efforts, showing what potentially could be achieved in these policy areas over time.

An advisory panel of experts from the country’s top health organizations, such as the National Quality Forum, The Joint Commission and the Institute for Healthcare Improvement, guide QUEST members to achieve success.

About the Premier healthcare alliance, Malcolm Baldrige National Quality Award recipient

Premier is the nation’s largest performance improvement alliance of more than 2,800 U.S. hospitals and 90,000 other sites using the power of collaboration and technology to lead the transformation to coordinated, high-quality, cost-effective care. Owned by health care providers, Premier operates a leading purchasing network with nearly $5 billion in annual savings. Premier also maintains clinical, financial and outcomes databases based on one in every four patient discharges. A world leader in measurably improving patient care, Premier has the largest performance improvement collaboratives in America, including one in partnership with the Centers for Medicare & Medicaid Services. Headquartered in Charlotte, N.C., Premier also has an office in Washington. http://www.premierinc.com. Stay connected with Premier on Facebook, Twitter and YouTube.

Avera Health is the leading health system in the region providing high-quality care, where you live, at more than 300 locations in about 100 communities. Avera’s unique partnership model makes possible a wide range of medical services through the expertise of specialists, sophisticated technology and cutting-edge research to meet the health care needs of local communities and providers. Management and other support services are provided through the Avera Central Office in Sioux Falls, S.D., and its six regional centers: Avera St. Luke’s Hospital in Aberdeen, S.D.; Avera Queen of Peace Hospital in Mitchell, S.D.; Avera St. Mary’s Hospital in Pierre, S.D.; Avera McKennan Hospital & University Health Center in Sioux Falls, S.D.; Avera Sacred Heart Hospital in Yankton, S.D.; and Avera Marshall Regional Medical Center in Marshall, Minn.