Specialty Pharmacy Services
Avera Specialty Pharmacy specializes in pharmacy care for patients with complex conditions that require certain high-cost biotech medications. These specialty medications typically require special handling, administration or monitoring beyond that which a traditional retail pharmacy can provide.
Our staff will work closely with you, your patient and the patient’s insurance company to help streamline the process and maximize success. We provide personalized care, clinical support, quality products and outstanding customer service focused on patient adherence to therapy.
When you partner with Avera Specialty Pharmacy, you'll benefit from:
- Quick and easy ordering by fax, phone or e-prescribing
- Friendly, local pharmacy staff who are trained in working with specialty medications
- Prior authorization completion
- Patient reimbursement assistance to ensure patient receives the maximum benefit from his or her insurance provider
- Patient financial assistance to identify additional payment resources in order to lessen the financial burden for patients
- Medication adherence monitoring to ensure patient is taking the medication correctly
- Medication side effect monitoring to communicate any issues patient may be experiencing while taking the prescription
- Patient education materials to help patient understand the purpose of the medication
- Refill reminders to patients to ensure timely medication availability
- Clinical support to help physicians streamline the care delivery process
- Interdisciplinary team member involvement to assist physicians in their patients’ care plan
- Free, overnight shipping in a temperature-controlled package to the location of choice
- 24-hour, on-call pharmacist available to answer medication questions
- Lab monitoring
As members of the health system-based specialty pharmacy network, Excelera, the Avera Specialty Pharmacy brings comprehensive care to patients with complex conditions right at the point of care. By implementing clinical care protocols, using specialized data management systems, providing high-touch service and integrating providers, we ensure the best clinical and financial outcomes for your patients.
To learn more, view the Avera Pharmacy annual report or contact the Avera Specialty Pharmacy Business Development Manager by email.