Contact Us

Nurse Line 605-322-1354 24/7
Life Resource (non-health questions) 1-800-920-4343 24/7
Member Service Center 1-888-322-2115 8 a.m. - 5 p.m. CT M-F
Phone Payment for Monthly Premiums 1-855-667-9715 7 a.m. - 9 p.m. CT M-Sun
New health insurance inquiry/quote 1-855-692-8372 8 a.m. - 7 p.m. CT M-Sat
Medicare Supplement Insurance quote 1-877-322-4885 8 a.m. - 5 p.m. CT M-F

We'd love to hear from you and will respond to your request within 24 business hours (8 a.m. - 5 p.m. CT, Monday through Friday).

Contact Us By Email

After-Hours Calls

If you call after office hours, please leave a message. One of our service center representatives will return your call within 24 business hours (8 a.m. - 5 p.m. CT, Monday through Friday).

If You Are Hearing Impaired

TDD/TTY services are available by calling 711 (or 1-800-877-1113<\span> from outside South Dakota). Request the state Relay staff to connect you to our Service Center number listed above.

If You Require Language Assistance

Our Service Center offers translation services in over 100 languages to help members receive information about benefits and how to access medical services.

Información en Español

Si usted querría recibir esta información en español, contacta por favor el centro de reparaciones de Avera Health Plans en 605-322-4545 o el peaje liberta en 1-888-322-2115. Un representante de servicio al cliente está disponible ayudarle el lunes por el viernes entre 8 am y 5 pm hora estándar central.

Need Health Insurance?

Talk to a licensed agent about a new health insurance plan for you or your family.

Toll-free at 1-855-My-Avera (1-855-692-8372)

8 a.m. to 5 p.m., CT, Monday through Friday

Member Services

Talk to a customer service representative about all of your health insurance benefit questions.

605-322-4545 or toll-free at 1-888-322-2115

8 a.m. to 5 p.m., CT, Monday through Friday

Make a Payment

Make a monthly premium payment over the phone.

Toll-free at 1-605-444-5572

7 a.m. to 9 p.m., CT, 7 days a week

Note: Although we're unable to accept credit card payments, we do have six other available payment options.

Nurse Hotline

Talk with a registered Avera nurse about your health-related questions. Our Avera Health Plans Nurse Hotline is available 24/7.