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Avera McKennan Hospital & University Health Center

1325 S Cliff Avenue
P.O. Box 5045
Sioux Falls, SD 57117-5045
605-322-8000

Volunteer Opportunities

Volunteers serve patients and families in many ways. We have volunteers that range in age from 14 to over 90! All are welcome to join us in our healing ministry. Opportunities exist at Avera Prince of Peace, Avera McKennan Hospital & University Health Center, hospice and various Avera clinics. There are over 100 areas in which to volunteer.

Apply to become a volunteer!

Positions We Are Currently Looking to Fill

The table below contains a list of current volunteer positions available and the times needed. Click on the drop-downs for a short description of each position.

Available Positions
Morning
Afternoon
Weekends

Avera Breast Health

Greets and guides patients; ensuring timely service and communication regarding delays to provide the best possible service to the patient.

F 8-12
F 12-4

Avera Surgery Center Guide

Assist and greet the public at the main entrance of the Avera Surgery Center, answer questions, and direct patients and visitors to general locations on the hospital campus.


M, W, Th
12-4

Avera Surgery Center Reception

Monitors the phones and the computerized surgery message board, schedules consultation rooms for physicians and families to ensure confidentiality, and addresses family needs and concerns.


M, T 12-4

Behavioral Health Information Desk

Serves as a receptionist in the Lobby of the 69th Street Behavioral Center, helping visitors locate patient room numbers, gives directions, answers questions, and maintains a tidy waiting area.

F 8-12
Th, F 12-4
Sat 4-8

CardioPulmonary Unit Hospitality

Provides assistance to patients to ensure that they receive timely response to their requests, that their comfort is maximized, and that their needs are met, alerting staff to clinical needs.

M, T, W, Th, F 10-2


Cardiovascular Nuclear Medicine Reception

Act as receptionist for patients/outpatients and families as they come to the department and notify staff of patient's arrival. Assist the family in keeping track of amount of time test would take.

Th, F 8-12


Digestive Disease Reception

Serves as hostess-receptionist in the Waiting Room of Digestive Disease Institute in Plaza 1, escorting family members to the appropriate ready room after a procedure is complete, and assembling paperwork packets for patients.

T, W 8-12


Emergency Dept Greeter Desk

Assists and welcomes the public entering Avera McKennan Hospital by helping them locate their destination, and assists the Emergency Department Registration Secretary with clerical duties.



Sun 1-5

ER Assistant (pre-med)

Assists in tasks that will help with the flow of activities in the Emergency Room, including patient care and transfers as directed by staff, and delivering charts from ER to other units.


M, F (1st, 3rd, 5th) 1-5
Sat 1-5

Express Admit Unit

Assists staff in the Admissions Center, assembling charts, cleaning carts and transporting patients to their destination.


M, Th, F 12-4;
T, F 4-7

Gift Shop

Works in the Gift Shop greeting and assisting customers and providing a welcoming environment; also assists Gift Shop staff as directed.

M, T 11-3


Health Care Clinic (RN Certification)

Provides comprehensive nursing care to a diverse multicultural and age group population. Assists the clinic personnel in daily duties of running the clinic.

To Be Determined

Hospice (Orientation twice per year)

Provides support services to patients, families and staff in accordance with patient plans of care. Orientation is held twice a year.

To Be Determined

Information Desk, Lobby

Assists and welcomes the public entering Avera McKennan Hospital facility by helping them locate their destination, using the hospital computer data base. This volunteer must communicate well with people and maintain a pleasant disposition.



Sat 1-5; Sun 10-1, 5-8

Information Desk, Skywalk

Assists and welcomes the public entering Avera McKennan Hospital facility by helping them locate their destination, using the hospital computer data base. This volunteer must communicate well with people and maintain a pleasant disposition.

T, W, Th 9-12
W 12-3

Intensive Care Unit Reception

Answers the phone, checks in family members and visitors of ICU patients, facilitates communication with hospital staff, and offers items to meet physical needs and offers emotional comfort and support.

M 8-12
M, W, Th, F 12-4

Lab Reception Plaza 2

Works in the Lab Draw area greeting and assisting customers, escorting them to other areas if needed, and logging the patient’s arrival.

M 8-12


Lobby Desk Plaza 2

Assist and welcome the public entering Plaza 2 by helping them locate their destinations.

F 8-12
F 12-4

Lobby Desk Plaza 3

Assists customers visiting Plaza 3 to their destination, keeping directions simple and to a minimum, answers visitor questions about the hospital or Sioux Falls, or refers them to someone who can inform them, and assists with transporting patients within the building as well as to the hospital.

W, Th, F 8-12


Mended Hearts (Special requirements)

Offers assistance, support and encouragement to heart disease patients and their families, mainly achieved through hospital visits.

To Be Determined

NICU 4 Concierge

Acts as a welcoming greeter by answering the phone and guiding guests and visitors to NICU 4, assisting in maintaining a secure environment for newborns.

M, Th, F 8-12
Th 12-4
Sat, Sun 10-1; Sun 1-5

NICU Rock-A-Baby (16 years or older) Orientation in Feb, June, & Oct

Provides comfort and support to infants and parents. Orientation held in February, June and October.

Self Scheduled


Oncology Unit Hospitality

Provides assistance to patients to ensure that they receive timely response to their requests, that their comfort is maximized, and that their needs are met, alerting staff to clinical needs.

Th 10-1


Orthopedic Unit Hospitality

Provide assistance to patients to ensure that they receive timely response to their requests, that their comfort is maximized, and that their needs are met.

M, F 9-1


Patient Escort

Provides a safe, hospitable method of transporting or escorting patients and families throughout the hospital campus; pushing wheelchairs when necessary, and picking up and delivering items throughout the hospital and clinics.


M 4:30-7:30

Prairie Center Welcome Desk

Works as a greeter and guide in the Prairie Center, answering guest questions, using the computer system if necessary, and assisting patients in finding and getting to the clinic for their appointment, sometimes by wheelchair.

F 7:30-12
M, T, Th, F 12-4; M, T, W 4-6

Prince of Peace Activities

Assists nursing home staff with structured activities, including outings and special events. Visit with the residents/patients who choose not to be involved in group activities.

To be determined.


Third Floor Atrium Concierge

Is a welcoming greeter and guide to Women’s Center guests and visitors; assisting in maintaining a secure environment for newborns.

M, W, F 9-12
W, F 12-3

Women's Center Concierge

Greets and guides guests and visitors to the Women’s Center; assisting in maintaining a secure environment for newborns.


Th, F 4-6
Sun 1-5

Examples of Volunteer Opportunities

  • Activity Assistance: Escorting patients and visitors
  • Clerical Work: Waiting room hosts and hostesses
  • Greeters and Guides: Hospice Care
  • Assisting Nursing Staff
  • Eucharistic Ministers
  • Mail Delivery
  • Reception Work

If you would like to speak to someone about volunteering, please choose from the following options:

Avera McKennan Volunteer Services at 605-322-7897
Avera McKennan Hospice Volunteers 605-322-7705
Avera Prince of Peace Volunteers 605-322-5617

Apply to become a volunteer!