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Employee Assistance Program - EAP

Avera Professional Plaza
2412 S. Cliff Avenue, Suite 100
Sioux Falls, SD 57105
605-322-4069

Our Services

Our Services

The Avera Employee Assistance Program provides outstanding, comprehensive and confidential services to organizations, employees and their families. Our quality and affordable program is tailored to meet the needs of your organization, and delivered with our responsive and compassionate approach.

EAP videos

We have the largest, most diverse and specialized staff available to meet your company's needs. Watch videos of our certified, professional counselors as they discuss common workplace issues and concerns.

Violence is Wrong in Any Language

When is Alcohol a Problem?

Watch the video below featuring Jim Woster to learn about the many benefits of having an EAP.

Benefits of an EAP

EAP Industry Listing

Avera EAP has experience with a variety of industries. We pride ourselves on tailoring EAP services and training to company needs and culture. View a list of industries »

Workplace Wisdom Articles

A weekly article, created by our staff, that is sent to each of our business associates to provide motivational and educational information for company employees. View articles »

Employee Orientation

We provide annual, on-site, employee orientation sessions to introduce employees to the EAP, explaining the rationale behind the program and methods for accessing services. Our goal is to build trust with employees and encourage self-referrals in the early stages of problem development. Access the Powerpoint presentation »

Balancing Work and Home

Trying to balance work life and home life can be an overwhelming challenge. This section includes tips on how to cope. Learn more »

The Medical Professionals Recovery Program

In collaboration, Avera Behavioral Health Services and Twelve-step Living Corporation, offers The Medical Professionals Recovery Program At Tallgrass. Learn more »

Watch the Avera Medical Minute: TLC Tallgrass and Addiction Recovery »

Addiction Recovery Program

Avera McKennan Behavioral Health's Addiction Recovery Program provides comprehensive assessment services, individualized treatment planning and/or supportive therapy for individuals, couples and/or families affected by substance abuse and/or compulsive gambling. Learn more »

Management Consultation

Management consultations are available to assist supervisors with employees having job performance, conduct and/or attendance problems. The management consultant will help determine if the situation is appropriate for referral to the EAP, reviews supervisory documentation, and provides guidance and strategies to help resolve employee issues.

Mediation

Mediation utilizes an independent third party to discuss issues between two or more individuals. Through this structured process participants will negotiate and develop a considerate behavior agreement. Mediation can serve as a resource for conflicts that appear to be irresolvable through other means.

CISM (Critical Incident Stress Management)

This is a confidential, structured group process intended to provide support and education regarding coping strategies for individuals involved in a critical incident. Debriefing services are conducted on-site and are provided by a team of trained facilitators using the International Critical Incident Stress Foundation (ICISF) model for critical incident stress management.

EMR Transition Challenges for Employees

The information on this page was designed to assist you and your staff with the emotional, personal, and professional challenges associated with the transition to the electronic medical record (EMR). Learn more »

Need to set up an EAP Appointment?

If you have questions or would like to set up an appointment, email eapquestions@avera.org or call 605-322-4069 or 1-800-527-9394 to reach Avera EAP.

Avera Behavioral Health Center

We are proud to be the region’s leader in behavioral health care.

ABHC details

Avera Behavioral Health Center provides excellent care through passionate staff, state-of-the-art facilities, and the latest treatment methods. Learn more »

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