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Avera Queen of Peace Hospital

525 N Foster
Mitchell, SD 57301

Avera Queen of Peace Professional Education Search Results Details

Event Details

Alternate dates and times are listed in the lower right corner of the screen if available. 

Registration Closed

Avera PACE Conference and Trade Show

May 14, 2014
8:00 AM - 4:00 PM
Ramkota Hotel - Sioux Falls
Sioux Falls, SD

This conference is specifically designed to provide information on how to achieve and apply knowledge personally and professionally.

Registration Details

Registration is closed.

Online registration only

Each attendee must register online

Fees & Payment

This conference is free of charge to all Avera PACE affiliates


This conference is for PACE Customers only.


Target Audience

The conference is designed for people in the following areas: Administration, Business Managers, Central Services, Clinic, Dietary, Environmental Services, Long-Term Care, Materials Managers, Nursing, Purchasing, Social Services, School Foods & Nutrition.

Continuing Education

Continuing education credits have been applied for and are pending for certified dietary managers, nursing home administrators, registered dietitians/technicians, school food supervisors and social services.

Presentations / Handouts


Avera PACE Conference and Tradeshow

Wednesday, May 14, 2014

Ramkota Hotel and Conference Center

3200 W. Maple St., Sioux Falls, SD 57107



7:15 a.m.                            Registration and Buffet Breakfast

8 a.m.                                 Welcome and Prayer 

8:10 a.m.                            Going for the Gold in Teamwork

                                                 Jean Gatz

9:30 – 11:30 a.m.               Vendor Show

11:30 a.m.                          Door Prizes

11:45 a.m.                          Education Session One 

12:45 p.m.                          Buffet Lunch

1:30 p.m.                            Education Session Two

2:30 p.m.                            Break

2:45 p.m.                            Balancing Life, Work, Family and Friends

                                          You’ve Got to Have a Sense of Humor

                                                Jean Gatz

3:45 p.m.                            Grand Prize Drawing and Conclusion


Education Session One

  • Communication Strategies – Michelle Walter, Director of Clinical Engagement/Operational Readiness, Avera

Michelle Walter shows us ways to communicate more effectively, including techniques for blending, listening, and speaking to be understood. You’ll also learn communication strategies for bringing out the best in people with challenging behaviors.

Dr. Bill Lampe and RN Tara Ulmer discuss how to impact your community with a quality assurance performance improvement project, including how to choose the right project, how to implement your plan, how to collect the correct data, and how to maintain your results for years.

Most of us get tired of work at one time or another, no matter what our occupation. Therapist Pat Lindemann helps her audience identify the symptoms of compassion fatigue and burnout, then discusses ways to combat those symptoms.


Education Session Two

Chef Amanda View shows us how to turn common health care recipes into healthier entrees, including how to substitute common ingredients to lower caloric content. She also explores reasons to offer a healthy food entrée daily to staff and guests.

Avera Foundation President, Jerry Soholt has practiced the art of networking for decades. Attendees will learn how to identify and capitalize on networking opportunities, as well as how to translate those opportunities into enduring, mutually-beneficial relationships.

One of Avera's leading experts on Service Excellence, Bonny Culhane, tells how to create and sustain a culture of excellence by using alignment, action and accountability.   She will also provide effective tactics to improve the patient experience in the changing health care environment.


  • Speakers per Workshop Agenda


Avera Events Coordinator at 605-322-4645 or send an email

Schedule & Location


Date Time Location Instructor
1. Wed, May 14 8:00 AM to 4:00 PM Ramkota Hotel - Sioux Falls Speakers per Workshop Agenda

Location Details

  • Ramkota Hotel - Sioux Falls
    3200 West Maple Street
    Sioux Falls, SD
    Main: 605-336-0650

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