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Avera Sacred Heart Volunteer Opportunities 

Volunteer With Us

Volunteer Registration Form  

Please print the registration form and deliver to the hospital. Additional documentation is required to finish the volunteer registration process.

Print registration form and deliver or mail to:

Ms. Carla Hummel, CAVS
Director of Volunteer Services
Avera Sacred Heart Hospital
501 Summit
Yankton, SD 57078

 Or call 605-668-8104 to talk over volunteer opportunities.

A Vital Role at Avera Sacred Heart

Volunteers are very important to Avera Sacred Heart Hospital as they help us fulfill our mission statement and display the core values associated with Avera on a daily basis. Each volunteer plays a vital role to enhance patient satisfaction and provide great customer service.

Options for Volunteers

To become a volunteer, you need to complete an application. We will then meet with you to discuss your interests, days and times available, and how we can help you meet your goals of becoming a volunteer. We'll also help match our needs with your interests.

Reasons to Volunteer

With over 500 dedicated volunteers, Avera Sacred Heart is a great place to be a volunteer. Do you want to help others? Interested in meeting people? Need to gain new skills? Volunteers serve in all of the Avera Sacred Heart facilities in many capacities. 

Volunteers at Avera Sacred Heart Hospital give:

  • Directions
  • Escort patients
  • Provide assistance to patients
  • Provide assistance to visitors 
  • Provide assistance to staff 

Locations to Volunteer

Worthwhile and enjoyable; Avera Sacred Heart is a great place to volunteer! Volunteers are able to enhance the services provided to ensure patients are treated with compassion and visitors with hospitality. Volunteers add an extra touch wherever they serve.  

Many locations are always looking for assistance with their various activities and are very appreciative of only the touch that a volunteer can offer:

  • Avera Sacred Heart Hospital
  • Avera Sister James Care Center (additional info in What You Can Do tab below)
  • Avera Yankton Care Center
  • Avera Adult Day Services (additional info in What You Can Do tab below)
  • Majestic Bluffs Assisted Living
  • Independent Apartments
  • Avera Sacred Heart Hospice program

Volunteer Benefits

Volunteering actually promotes good health spiritually, emotionally, and physically. Medical research shows that not only do volunteers feel healthier, they actually are healthier due to increased energy, lower blood pressure, less depression, and better eating and sleeping habits.

Discounts Given to Volunteers

Kahlil Gibran said, "You give but little when you give of your possessions. It is when you give of yourself that you truly give." It is evident that volunteers always get more than they give. Avera Sacred Heart Volunteers also receive:

  • Christmas Gift/Reception
  • Invitation to the Volunteer Recognition Dinner
  • Discount at the Wellness Center
  • $5 off any 60 minute message at Avera Sacred Heart Massage Therapy
  • Free flu shot
  • Volunteer Newsletter      
  • Personal satisfaction of helping others
  • Meeting new people
  • Establish references
  • Create job experience and education
  • Good feeling of being a volunteer!


As a volunteer, you have the right to expect to be treated as a co-worker and to be given sufficient information, orientation, and training for the assignment, have a safe place to work, feel free to discuss problems, suggestions or changes with staff and receive recognition for your time and efforts.

Avera Sacred Heart Hospital staff have the right to expect you to be amenable to the assignment and request clarification if needed, maintain a satisfactory standard of work performance, behave in a professional manner, maintaining confidentiality at all times. The Director of Volunteer Services has the right to expect the volunteer to provide excellent customer service, bring attention to any problem related to the assignment, cooperate with staff, record volunteer hours worked, and adhere to the policies and procedures of Avera Sacred Heart Hospital and the Department of Volunteer Services.

Safety is everyone’s business and every volunteer should observe the precautions listed in the Volunteer Policy Manual. In the case of fire safety, it is the responsibility of the volunteer to report to the supervisor of his/her assigned area for instructions.

What You Can Do

Adult Day Services / Sister James Care Center Activities

This volunteer provides assistance to the staff for implementation of activities and events for residents/participants. Activities may include: musical programs, bingo gatherings, art activities, 1:1 visits, popcorn parties, holiday/birthday parties, outings, pet therapy, adopt-a-grandparent, religious programs, games, poetry time, tea parties, reading groups, food and fun. It is vital that the individual maintains a genuine desire to bring joy to the residents/participants.

Benedictine Center Lobby Reception

A volunteer to welcome and direct all customers to their specific areas. This individual will need to be a good problem solver and good communicator. This volunteer will have to get to know the complex well in order to correctly direct customers.

Clerical Volunteers

Clerical volunteers are needed in various locations including but not limited to Avera Cancer Center, Avera Sister James Care Center, and various departments in Avera Sacred Heart Hospital.


An Escort welcomes and escort’s patients/families to treatment areas, deliver flowers/balloons, and deliver juice to patients as designated by the Dietitian in a customer friendly manner.


Volunteers are there to support and enhance the efforts of the hospice staff, help fulfill the hospice philosophy, and increase awareness of Avera Sacred Heart Hospice.

Information Desk Reception

A volunteer is here to welcome and direct all customers to the appropriate area including visitors to the patient’s room. This very important position is the first impression of those approaching the hospital and is to be filled by a positive service-oriented individual. The information desk is staffed every day of the week.

Pastoral Care

This volunteer will need to have a genuine interest in having the spiritual needs met for the residents/participants through gentleness and comfort. Communion Ministers distribute the Body of Christ to the Catholic patients/residents/participants at Avera Sacred Heart Hospital, Avera Sister James Care Center, Adult Day Services, and Yankton Care Center. There are also opportunities to assist with spiritual activities as directed by the Pastoral Care Department.

Patient Liaison

In our attempt to improve patient satisfaction, this volunteer communicates concerns to the appropriate departments before the patient is discharged. Besides interviewing the patient, the volunteer may also respond to non-nursing needs. This program is very important to Avera Sacred Heart Hospital as it helps to meet the patients needs in a personal manner and promotes a higher level of patient satisfaction.

Shadow Program

Avera Sacred Heart is known for being an educational healthcare facility.  As more college classes require shadowing hours, think Avera.  Shadowing is a great way of taking a peek into a potential profession.


Areas Available for Shadowing

  • Cancer Center
  • Cardiac Rehab
  • Care Centers
  • Cardiopulmonary
  • Dialysis
  • Dietetics
  • Emergency
  • Human Resources
  • Massage Therapy
  • Medical
  • Social Services
  • Nutrition Services
  • OB/Nursery
  • Occupational Therapy
  • Pediatrics
  • Pharmacy
  • Physical Therapy
  • Radiology
  • Rehab
  • Speech Therapy
  • Physical Therapy
  • Radiology
  • Rehab
  • Speech Therapy

To apply for any of these shadowing opportunities, please contact Carla Hummel at 605-668-8104 or

Shadow Registration Form 

For more information on the Avera Sacred Heart Hospital School of Radiologic Technology Shadowing Program, please visit Avera Sacred Heart Hospital School of Radiologic Technology.

Surgery Waiting Room Reception

A volunteer helps make loved ones comfortable while waiting for communication from the surgeon or surgical control desk. It is very important to welcome the visitors as well as provide some emotional support. This volunteer should be capable of guiding conversation to lighter issues but also capable of helping family members to connect with the appropriate support services as needed.


This volunteer escorts new patients, runs errands throughout the hospital complex, helps with discharges, and many others duties that assist in delivering great service to patients and staff alike. This TEAM has a very positive attitude and brings a lot of personality to the hospital.

Teen Volunteer

These volunteers are involved in a variety of projects and often times work in several different areas. This is a good opportunity for someone looking at going into healthcare.