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What to Expect at an Avera Emergency Department

When you experience an emergency situation, you can expect a fast-response, expert diagnosis and high-quality care at Avera Emergency Department locations across the Upper Midwest.

Your Emergency Room Visit

From the moment to you arrive, you’ll receive compassionate care from Avera’s board-certified medical professionals and registered nurses, experienced in treating patients with emergency conditions.

Avera strives to keep our average wait time far below national averages, so you’ll see a doctor as soon as possible. Rest assured that you’ll receive the attention you need quickly.

A visit to the emergency room may include:

  • Initial exam – Upon arrival, a registered nurse will inquire about your medical history and perform a brief exam in a private room.
  • Treatment – A certified emergency care provider will evaluate your condition and treat you. Your nurse may also start an IV, obtain blood or urine samples, or send you for an X-ray, as needed.
  • Re-evaluation – After reviewing all test results, your emergency care provider will re-evaluate your circumstance and advise you on next steps such as hospital admittance for specialty care or discharge.
  • Discharge – Before going home, you’ll receive after-care instructions personalized to your specific needs and a recommendation to follow-up with your primary care provider or a referred specialty provider.

Comfort for Family & Friends

A comfortable waiting room – complete with entertainment and refreshment options – is available for family and friends to wait while you receive treatment. Private consultation areas also provide the privacy and security you and your family need to learn and discuss important information and make decisions. You can also take advantage of our chaplaincy services to find hope and peace amidst uncertainty.

Specialized Emergency Care

No matter your age or condition, you benefit from specialized emergency care and access to a variety of Avera specialists, such as:

Learn more about intensive care unit (ICU) and Careflight services available at Avera.

Call 9-1-1

If you or someone else experiences a medical emergency, call 9-1-1 right away.

Find Your Nearest Emergency Department

Check our interactive map to find the Avera emergency department closest to you. Then, view that hospital’s location profile for more facility details.

Emergency Patient Stories

Read Additional Stories

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