Quality Initiatives and Reporting

At Avera, providing quality care is our top priority. Avera embraces the philosophy of a just culture that encourages the development of systems that support delivery of excellent care to each and every patient.

Avera continues to expand the quality and safety focus throughout the continuum of services, including our hospitals, primary and specialty care clinics, home care and long-term care.

Avera Quality Plan 2025-2027

The Avera Quality Plan aligns with Avera’s strategic plan and provides a structure to monitor, assess and improve clinical outcomes, safety of care and enhance the care experience across our health ministry. It also supports Avera’s mission to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.

The Avera Quality Plan supports a more holistic quality approach across our health ministry, including all customers, patients and residents we serve. Initiatives are designed to support Avera’s focus on quality outcomes, patient experience and patient safety.