Avera Medical Group
A service line is a care delivery system within a specialty that is driven by best-practice guidelines. In addition, that care is delivered across a system - not just one location. Service lines began at Avera in April 2012, starting with the Behavioral Health Service Line. There are now thirteen service lines, including the most recent addition of the Eye Care Service Line.
Avera is using service lines for several reasons. Service lines allow the ability to gain continuity across Avera. The service line model allows hospitals and clinics to bring consistency to the myriad services for patients and to the many resources that are part of providing quality care. Service lines promote a brand promise across all facilities so that when patients walk into an Avera facility in one region, they can expect the same qualify of care, no matter where they enter our doors.
Service lines are becoming more integrated into hospital strategic plans throughout the health care industry. Hospitals and health system leaders, including Avera, are adding service lines in more areas of specialization because service lines allow for better care delivery, as well as cost savings.