Avera Annual Report 2021
Skip to Content
 
 
 
 
Alert IconEveryone, age 5 and older, is now eligible for the COVID-19 vaccine. Please visit our vaccination resources for more information.  Masks are required for patients, visitors and vendors to enter our facilities.

Courage. Resilience. Hope.

Avera’s commitment to the health and safety of those we serve is stronger than ever. We’re evolving our already high standards of quality and safety as we venture forward, even during uncertain times. With compassion and dedication to caring, we can renew our spirits and our communities.

Avera is a regional health system comprised of 315 locations in 100 communities in five states across the Upper Midwest. Avera serves a population of 1 million throughout a geographical footprint of 72,000 square miles.

Avera is the health ministry of the Benedictine Sisters of Yankton, SD, and the Presentation Sisters of Aberdeen, SD.

As a health ministry rooted in the Gospel, Avera’s mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.

Avera seeks to heal the whole person – body, mind and spirit – as we live out our three gospel values of Compassion, Hospitality and Stewardship.

A Message From Our CEO


Bob SuttonWelcome to Avera’s 2021 Annual Report. Thank you for your interest in our health ministry.

We end fiscal year 2021 in a spirit of hope. The COVID-19 vaccines have been a true gift to our nation and world. Although waves of the pandemic are ongoing, we are entering a new normal.

Every individual, every family across our world has experienced challenges. Yet it’s especially challenging for health care organizations on the front lines of fighting the pandemic. We were called upon to prevent illness among our general population by educating people about this virus. To care for the sick and dying, even when we were running short of space or the personnel to do so. To be creative and resourceful in the face of shortages. To take a leading role in vaccinations. As a result, Avera teams achieved some amazing innovations, such as virtual visits and specialized at-home care to take pressure off hospitals.

The 20,000 employees of Avera display an amazing depth of commitment to the mission of Avera as we live out our gospel values of hospitality, compassion and stewardship.

This calling is more than an attitude of care and compassion. It’s doing the right thing at the right time for each patient. In a word, this is quality, and our quality at Avera is validated by numerous awards and recognitions. In 2021 – even in the midst of a worldwide pandemic – Avera was named among the 15 Top Health Systems in the nation.

It’s been an extraordinary time spent in uncharted territory. I’m so grateful for the people of Avera who stepped forward to say “we’re going to do this” – and “we’re going to do this together.”

Now it’s time to look forward with a renewed focus, to grow and enhance our health ministry, and meet our patients where they are through innovative technology.

I am grateful to our sponsors, the Benedictine and Presentation Sisters, the senior leadership and Board of Directors who faithfully serve alongside me, as well as all the people and partners who come together to form this great organization known as Avera. Together, we impact many lives for the greater good.

Sincerely,

Bob Sutton, President and CEO

We Will Never Be the Same

Avera has been able to take so much of what we’ve learned throughout the COVID journey and apply it in other ways to improve our operations and care delivery. We’ve grown as individuals, too. We asked Avera leaders and employees to talk to their “pre-COVID” self. We asked them, what, given the chance, would you tell yourself before COVID hit. Their answers are amazing and inspiring.

Live Better. Live Balanced. Avera.

Avera is a health ministry rooted in the Gospel. Our mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.

© 2021 Avera Health, Sioux Falls, SD. All Rights Reserved.