Power of Civility - Presented by: Gwen Maag
- Defines civility including: politeness and courtesy in communication.
- Defines workplace conflict.
- Explores strategies to enhance civility and encourage a healthy and productive work atmosphere.
- Improves self-awareness.
Conflict Resolution - Presented by: Sharon Waltner
- Identifies components of the conflict circle.
- Explains transforming from conflict.
- Defines how conflict impacts individuals.
- Identifies opportunities for successful confrontation.