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Professional Development & Training Program

Email: averasolutions@avera.org Phone: 605-668-8475 Business Hours Mon.– Fri. 9:00 a.m. – 4:00 p.m.

Nordby Trade Center - Mitchell Tech

Avera Education & Staffing Solutions can customize trainings to fit your business needs. This training sessions is designed for all employees of your organization.

Register below for this three hour sessions that will be held in the Nordby Trade Center, on the campus  Mitchell, SD

Cost per session: $70 Call: 605-668-8475 for more information.

Why should you attend What’s your culture? Transform it From Bump to Boom!

Power of Civility - March 21, 2019

10:00-11:30 am 1:00-2:30 pm

• Defines civility including: politeness and courtesy in communication.

• Defines workplace conflict.

• Explores strategies to enhance civility and encourage a healthy and productive work atmosphere.

• Improves self-awareness.

Managing a Multi-generational Workforce - June 13, 2019

10:00-11:30 am 1:00-2:30 pm

• Identifies how to communicate with various generations in the workforce.

• Explains principles for managing generations.

• Defines challenges and motivators of existing and future generations.

WHAT'S YOUR CULTURE?: Transform it from Bump to Boom! - Sept. 12, 2019

10:00-11:30 am 1:00-2:30 pm

• Defines the customer, the needs of every customer, a customer satisfaction pyramid, and the “POWER” in customer satisfaction.

• Develops elements of CEO Culture, identifying organizational culture, leadership, and job satisfaction for new employee orientation as well as providing a behavioral framework for leaders and employees to uphold.

Conflict Resolution - November 14, 2019

10:00-11:30 am 1:00-2:30 pm

• Identifies components of the conflict circle.

• Explains transforming from conflict.

• Defines how conflict impacts individuals.

• Identifies opportunities for successful confrontation.

Live Better. Live Balanced. Avera.

Avera is a health ministry rooted in the Gospel. Our mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.

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