Laboratory Courier Services

Safely and efficiently move specimens, pharmaceuticals and other critical health care items, with scheduled pickups and on-demand services.

Avera Lab Network 877-434-9366

Are you a patient looking for lab services? This information is intended for medical staff seeking laboratory services. Please contact your local clinic or one of our direct lab locations.

Avera Lab Network partners with MedSpeed, an International Organization for Standardization (ISO) certified transportation service, to streamline deliveries, enhance service quality and strengthen security with advanced technology. MedSpeed handles the reliable transport of critical medical items, medications and specimens, all while supporting the fast-paced demands of health care.

Regional Services Centers

Choose a lab service center location near you to view contact information, test directory catalogs and more.

Medical Courier Services

If you have questions regarding specific courier needs or comments on current courier services, please contact your lab service center or MedSpeed.

Scheduled Service

MedSpeed scheduled service provides routine pickups and deliveries at your location on a regular basis. To send an item using this method, you would:

  • Ensure the package is properly sealed.
  • Place a preprinted barcode label on packages including specimens or other sensitive materials. Labels are available to print by accessing your MedSpeed client login.
  • Place the package in the designated MedSpeed pickup spot at your location.

Contact MedSpeed to register for label printing capabilities.

On-Demand Service

If you need to deliver something quickly or outside of your regular schedule, MedSpeed can help with an on-demand service.

To request this, you would:

  1. Call 877-434-9366 Opt 1.
  2. Provide a pickup location, address, contact person and phone number.
  3. Choose and provide the service type you need (see below).

Service types:

  • Scheduled: Coordinated with MedSpeed based on current routes.
  • Will call: Delivery for same day requests, depending on route availability.
  • Same day: Delivery within standard business hours on the same day.

MedSpeed Customer Support

If you need help or have questions about the transportation network, call MedSpeed at 877-434-9366, choose Option 2.

Clinical Laboratory Services

Avera Laboratory Network connects multiple testing centers across our region to deliver reliable clinical lab services to hospitals and physicians. Need support with reference lab services? Contact your nearest service center location.

Avera Lab Network

For detailed information on compliance issues, contact a technical advisor/consultant at one of the Avera Lab Network regional service centers.