Long-Term Care Pharmacy Services
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Long-Term Care Pharmacy Services

Delivering medications in a long-term care setting demands accuracy, efficiency in cost, time and distribution and an understanding of the unique needs of residents. Count on Avera Long-Term Care Pharmacy for the timely, accurate and accountable pharmacy services your facility needs.

Comprehensive Medication Services for Your Residents

As a “closed door” pharmacy, you benefit from our exclusive focus on serving long-term care, skilled nursing, assisted living, group care and residential care facilities.

The safety and well-being of your residents is our top priority. That’s why we offer 24/7/365 access to a pharmacist, ongoing education and training for your staff and a variety of services.

Medication Dispensing

Our specialized packaging produces customized unit dose blister cards in 14- or 30-day supplies to help your nursing staff easily and accurately administer medications to residents.

Bar code technology at each step of the dispensing process ensures security and promotes ease in your facility’s re-ordering and return process.

Our ability to cycle fill your facility’s medications means that all routine medications will be synchronized to start on the same date.

Medication Administration Records and Reports

We work closely with your facility to maintain complete medication profiles for your residents and offer the ability to provide specialized records and reports, such as medication administration records, treatment administration records, antibiotic reports and more.

Cost Containment

Count on our experts to help maximize insurance coverage. We accept most Medicare Part D plans and can provide your facility with pre-admission price-outs and competitive pricing for over-the-counter medications.

In appropriate circumstances, as approved by the prescriber, our pharmacists can also contribute to cost-effective pharmaceutical care by working with physicians on therapeutic interchange programs — switching to a different medication that is equally effective, but less expensive than the original drug ordered.

Emergency Medication Kits

Our emergency kits, conveniently stored at your facility, provide immediate access to first doses of many medications, including pain relievers and antibiotics. Quick administration during urgent situations provides your residents with the safety and comfort they deserve.

Infusion Therapy Services

Many IV medications can be administered safely at your facility which allows your residents to receive the medication they need without requiring a visit to the emergency room or readmission to the hospital. You’ll save on unnecessary costs and improve your residents’ quality of life.

Local Billing Experts

Unlike large national pharmacy companies who use nationwide centralized billing centers, Avera billing staff is located within our pharmacy. That means your facility staff and residents will talk to a trusted customer service representative who promptly handles any billing matters, claims issues or related questions.

You’ll benefit from their expertise in Medicare Part A, Medicare Part D, Medicaid, and insurance requirements as well as drug formularies. They can also help by providing evaluation of prescription drug coverage options.

You can rest assured that our prospective billing and prior authorization process reduces insurance rejections to ensure residents get the medications they need, when they need them.

Medication Review & Onsite Consultations with Clinical Pharmacists

Medication Review & Onsite Consultations with Clinical Pharmacists

Our clinical pharmacists ensure residents are receiving safe, appropriate and affordable drug therapy to maintain or improve their health. Your facility’s nursing staff can talk one-on-one with a pharmacist 24/7/365 to answer any medication-related questions.

You can also count on our pharmacists for:

  • Comprehensive medication review for specific disease state management to prevent re-hospitalizations
  • Monthly onsite drug regimen review to meet state and federal requirements

Electronic Ordering

Electronic Ordering

We receive your medication orders immediately and efficiently through an electronic interface with your facility’s electronic medical record (EMR). Streamlining the initial ordering process improves accuracy and timely delivery of your facility’s medications.

Professional Medication Delivery

Delivering medications to your facility on time, every time, ensures that prescribed treatment plans can continue on schedule. In addition to routinely scheduled deliveries we also offer STAT service to accommodate more urgent medication needs. You can rely on Avera’s professional delivery staff who are properly trained on your facility’s specific delivery expectations.

Our Long-Term Care Pharmacy Team

Benefit from working with a multidisciplinary team that includes:

  • Pharmacists
  • Nurses
  • Account managers
  • Certified pharmacy technicians
  • Customer service representatives
  • Local billing experts

When you partner with Avera, a dedicated account manager will work closely with you to ensure a seamless transition for your residents and staff.

Learn more about pharmacy services at Avera or contact us today.

Contact Us

To learn more about Avera's Long-Term Care Pharmacy Services, contact our team:

  • Call 605-322-1450
    (toll free phone: 855-322-6922)
  • Email our team
  • Fax 605-322-1451
    (toll free fax: 855-971-3544)
  • Licensed in South Dakota, Minnesota, Nebraska, and Iowa. Services provided within a 4-hour radius of Sioux Falls.

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If you are an Avera physician or advanced practice professional, learn how to reduce stress and improve work-life balance through Avera's nationally recognized LIGHT Program (Live, Improve, Grow, Heal & Treat). With courses, confidential coaching and peer support, you’ll gain the tools to enhance your quality of life. To learn more about the program, contact us at 605-322-HEAL or by email.

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Avera is a health ministry rooted in the Gospel. Our mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.

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