My Chart Short Code Terms & Conditions

Avera MyChart SMS Short Code

Terms and Conditions

When you sign up for text messages from Avera Health, you are signing up to receive text messages related to your relationship with Avera Health, its partners and/or Avera Health Plans, including updates related to your visits, Avera MyChart or MyChart account, one-time passcode, billing notifications, insurance information, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using Avera MyChart or MyChart or text HELP to the short code for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 877-869-3302 or support@avera.org.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

You can also refer to our online privacy policy. Contact us at support@avera.org or 877-869-3302.