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Insurance & Financial Assistance for Lakes Regional Healthcare

Pay My Bill

You can pay your hospital bill online using MasterCard, Discover or Visa, through our secure payment form. If you have questions or need assistance, talk to one of our patient account representatives by calling 712-336-1230.

Regarding payments, it’s important to note that:

  • All co-payments are due and payable at the time of service.
  • If you receive care for a work-related injury, notify the receptionist when you arrive for your appointment.

Compare Health Care Costs

Lakes Regional Healthcare is committed to sharing information that helps you make informed decisions about health care services. For example, you can access basic information about services and charges at Iowa hospitals through Iowa Hospital Charges Compare.

This resource is a starting point for comparing the cost of care among Iowa hospitals. For more information about the possible cost of your care, contact us. Also, talk with your insurance provider to understand which costs will be covered, and which will be your responsibility.

Insurance / Financial Assistance

When you provide us with accurate insurance policy information, we’re able to submit your claims to your insurance company, Medicare or Medicaid in a timely manner. However, you’re responsible for negotiating with your insurance carrier, if needed.

All Lakes Regional Healthcare providers participate in Medicare and Medicaid.

If you’re without insurance, ask us about payment plans to help you cover the cost of care by calling 712-336-8700 extension 1174.

If you’re unable to pay your bill and meet certain requirements, you may be able to benefit from Lakes Regional Healthcare’s financial assistance policy.

How to Request Financial Assistance

  1. Complete the Lakes Regional Healthcare Financial Assistance Application and Consent to Release of Information form.
  2. Return the application with the most recent copies of your W-2, tax returns, pay stubs and bank statements to the clinic or hospital for review. All information is confidential.

What to Expect

Your application will be reviewed and a decision will be communicated to you via mail. Your eligibility is determined by:

  • Family size
  • Income guidelines
  • Assets and expenses

If you need further information about financial assistance or assistance with the application process, please call Lakes Regional Healthcare’s Business Office at 712-336-1230.

Live Better. Live Balanced. Avera.

Avera is a health ministry rooted in the Gospel. Our mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.

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