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Alert IconCOVID-19 (coronavirus) Resources
Call ahead with symptoms or exposure. Learn more or view facility closure updates.
No visitors will be allowed in our facilities. Learn about exceptions.

Avera McKennan Visitor Hours & Policies

Special Notice

To reduce the risk of COVID-19, Avera made the difficult decision to limit visitors to one visitor per stay for each patient. This needs to be the same visitor for the duration of the patient’s hospital stay.

Additional visitors are being asked to wait outside of the building and not in waiting rooms.

If you have questions, please call 1-877-AT-AVERA (1-877-282-8372).

Learn more at Avera.org/COVID-19 or visit our newsroom.

General Care Areas

Visiting hours are 11 a.m. - 8:30 p.m.

Behavioral Health Services

In units for adults and seniors, visiting hours are 6 - 8:30 p.m. Monday through Friday and 1 - 8:30 p.m. on weekends and holidays.

Only immediate family members may visit our children's and adolescent units. Hours are 5:30 - 7:30 p.m. Tuesdays and Thursdays, and 12:30 - 4 p.m. and 5:30 - 7:30 p.m. on weekends and holidays.

Acute Care

Only immediate family visitors. Hours are 6 - 8:30 p.m. Monday through Friday and 1 - 8:30 p.m. weekends and holidays.

Critical and Intensive Care

Only immediate family visitors, age 14 and older, and no more than two visitors at a time. To allow for patient care needs, please refrain from visit from 6:30 - 8:30 a.m.  and 6:30 - 8:30 p.m.

Surgery

Visitors in the second floor surgery waiting rooms in the hospital, or in the fourth floor waiting room in the Avera Surgery Center, will be kept informed of your progress.

Visitor Hours for Additional Care Areas

Women's Center, Neonatal Intensive Care Unit, Pediatric and Behavioral Health Units are secured units, 24 hours a day. For visiting guidelines, check with the nursing staff.

Live Better. Live Balanced. Avera.

Avera is a health ministry rooted in the Gospel. Our mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.

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