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1100 S. 10th Ave Rock Rapids, IA 51246

Open 24 Hours

Business Office
Phone: 712-472-5415

Avera Merrill Pioneer Hospital

Contact Avera Merrill Pioneer Hospital

Find out more about top-quality, personalized health care for yourself and your family available close to home. Call Avera Merrill Pioneer Hospital in Rock Rapids, Iowa, at 712-472-5400.

Avera Merrill Pioneer Hospital in Rock Rapids, Iowa, along with the Avera Medical Group Rock Rapids and affiliated clinics and physician offices, provides you and your family with comprehensive health care – and access to extensive medical specialties – as part of the Avera Health system serving South Dakota, North Dakota, Nebraska, Minnesota and Iowa.

Innovative Health Care Close to Home

Across the Avera Health system, including Avera Merrill Pioneer Hospital, you benefit from evidence-based care, a strong focus on your safety and comfort while you stay with us, and the best possible outcomes.

As a Christian health care ministry rooted deeply in Gospel values, we provide for the needs of the people in our region with quality, cost-effective, accessible health care services, featuring the latest technology.

You receive the same leading-edge health services you'd find at major medical centers and regional referral sites, including precision diagnosis and treatment using advanced technology such as:

You and your doctor also can take advantage of Avera eCARE's innovative telemedicine services for 24/7 consultations and treatment from a wide range of medical specialists—all without leaving the Rock Rapids area.

Health Services

When you or your loved ones face a health challenge or life with a chronic condition, you want the best possible care for your situation. Trust Avera Merrill Pioneer Hospital and Avera Medical Group Rock Rapids for fast response to emergency situations with the Careflight Emergency Air Transport service and physicians who provide:

Explore the additional health services you can access when you choose Avera.

Planet Heart Screenings

Are you at risk for heart disease or other life-threatening heart conditions? Avera Merrill Pioneer Hospital offers you two screenings designed to identify heart and vascular disease through Planet Heart, a program of the Avera Heart Hospital. Call 712-472-5400 today to schedule your heart or vascular check.

Schedule a Physician Appointment

Call our scheduling receptionist at 712-472-5300 to arrange a physician appointment. Tell us the reason for your visit so we can set up the right span of time. Once you schedule an appointment, plan to arrive 15 minutes early.

We offer many outreach specialty services, with visiting physicians in specialties such as cardiology; orthopedics; and surgery. For an appointment to see a visiting physician, call the Avera Medical Group Rock Rapids Clinic at 712-472-5300.

Schedule a Laboratory Appointment

For most laboratory appointments, plan to arrive between 7:30–8 a.m. If you don’t need to fast before your lab, arrive half an hour before your scheduled appointment.

What to Bring to Your Appointment

Be prepared to pay your insurance co-pay amount when you arrive for your visit and bring your:

  • Insurance card
  • Driver’s license or photo identification

Visitor & Patient Information

Because families and caregiver networks play an important role in your health and recovery, encourage them to visit while you stay with us—they’re welcome any time. Check with our staff for visitor options that best fit your recovery plan.

Find out how to prepare for your hospital stay at Avera Merrill Pioneer Hospital. When you’re ready to return home or when you need additional care, you benefit from our care coordination activities that connect you with in-home services, local facilities and community resources to support your recovery and next steps.

Take advantage of our spiritual care services, and learn more about advance directives and end-of-life care planning.

Pay My Bill

You can pay your bill by calling the Avera Merrill Pioneer Hospital business office or a Patient Account Representative at 712-472-5415 between 8 a.m. and 4:30 p.m. Monday through Friday.

  • All co-payments are due and payable at the time of service.
  • If you receive care for a work related injury, notify the receptionist when you arrive for your appointment.


Help us submit your claims to your insurance company, Medicare or Medicaid by giving our business office accurate insurance policy information. You’re also responsible for negotiating with your insurance carrier.

  • All Avera Medical Group Rock Rapids providers participate in Medicare and Medicaid.
  • If you’re without insurance, ask us about payment plans or financial assistance to help you cover the cost of care.

Find Classes & Events

Check out health-related classes and events at Avera. Find support groups, health screenings or educational programs designed to help you live better.

Work at Avera

Join Avera, the Upper Midwest’s health care leader, for an inspiring and exciting career. Your professional possibilities include:

Discover Avera Merrill Pioneer Hospital

Avera Merrill Pioneer Hospital is a licensed, critical-access hospital that offers a full range of advanced services. With a tradition of service inspired by the Sisters of the Presentation and Benedictine Orders, Avera Merrill Pioneer Hospital serves the health needs of our community and area with accessible, cost-effective care. Review our Annual report.

Avera Merrill Pioneer Foundation

The Avera Merrill Pioneer Hospital Foundation continues our healing mission and makes possible a range of programs and services through generous donations. Learn more by calling 605-322-8900.

Explore life in the city of Rock Rapids and enjoy exciting outdoor adventures in this community along the Rock River in a tristate corner where Iowa, Minnesota and South Dakota meet.

Live Better. Live Balanced. Avera.

Avera is a health ministry rooted in the Gospel. Our mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.

© 2019 Avera, Sioux Falls, SD. All Rights Reserved.