On May 30, 2026, Avera will transition to a new patient portal, Avera MyChart. MyChart gives you one secure place to view your Avera health information. MyChart will be available with limited features starting May 18-29 for select patients and health plans members with specific needs. After May 18, you may receive an email or text message from Avera as a patient or member with a request that you sign up for MyChart.
Benefits of Avera MyChart
- Schedule care more easily online or in the app.
- Connect with providers with virtual visits.
- Manage care for family members.
- Pay premiums and see medical bills.
- See current prescriptions and request refills.
- Access your digital insurance card and manage insurance coverage (if you have Avera Health Plans insurance). Learn more.
What Happens to the Current Portal
- Starting May 14 at 5 PM, you can only make, adjust or cancel appointments by calling the clinic.
- Starting May 29 at noon, provider messaging and refill requests will be unavailable in the legacy AveraChart portal. Contact your pharmacy if you need a refill during that time.
- May 30, the AveraChart portal will become view-only access to look at information. Most information will transition to your new Avera MyChart portal.
What You Need to Do When MyChart is Live
You don’t need to do anything just yet. We’re sharing details now, so you’re prepared to get started once the portal is available May 30.
1. Register for MyChart
Current patients and new patients will need to create a new account on or after May 30. Your old account login and password will not transfer to the new patient portal.
Watch here for instructions on how to register in May. If you’ve opted in to receive emails or texts from Avera, we’ll send you a message to sign up when MyChart is available.
2. Reestablish Proxy Access
If you have access to another person’s health information for coordinating care – such as if you have a child or if you help manage your parent or another adult’s health appointments – you will need to reestablish this access in MyChart.
We will provide instructions and forms to make this process as easy as possible when MyChart launches.
