On the MyChart login screen, select Forgot login information? anytime if you’ve forgotten your login credentials. You can also go directly to the account recovery page. If this doesn’t work and you need additional assistance, call our MyChart help desk for technical support at 855-667-9704.
Yes, you need a current email address for MyChart access. If you don’t have an email address, you can get your medical records by completing our medical records request form.
If you previously used AveraChart or another patient portal with Avera, your medical information is transitioning to MyChart; however, your login account details are not. You must set up a new MyChart account.
MyChart enables you to easily manage your care, message your provider, have access to your medical records, pay bills and much more.
The MyChart access code is a code that’s custom to you that enables you to sign up for Avera MyChart in just a couple steps – especially if you have already been a patient or member with Avera or one of our affiliates.
If you’re new here, we may require additional information when you register for an account.
For security and privacy reasons, MyChart access codes expire after a certain amount of time. If your access code is lost, expired or you didn’t receive one, try these options:
- Recommended: Contact our help desk at 855-667-9704 for a new code to streamline your registration.
- Contact your clinic and ask them to generate a new code and resend it to you.
- Register for MyChart without an access code. (This requires you to fill out more demographic information than if you were already in our system and had a code.)
