We want to help you easily access the information you need when planning for health care services, whether that’s requesting your medical records, logging in to your patient portal, or knowing your rights as a patient.
How to Obtain Your Medical Records
You or your doctor may need your Avera medical records as you continue your health care journey. Records are released in accordance with state and federal laws. If you have questions, feel free to call the number listed on the form.
Request Records
Avera Patient Portals
Access your health care information and ask your care team questions online with Avera MyChart or another patient portal.
Avera MyChart
Avera MyChart is an easy way to access your health care information, interact with your care team, and be a more active partner in your own health care. You can view test results, visit summaries, your medications and more. You can also access health insurance information if you are an Avera Health Plans member plus manage and refill your prescriptions through Avera Pharmacy.
Avera MyChart Login Learn More
What are the past patient portals for Avera, and can I still use them?
Most legacy portals are only available for view-only access for patients or clinicians, and they may be sunsetted in the future. They each have had their own unique logins and are not accessible by using your MyChart username and password.
- AveraChart – This portal is available for existing patients with accounts to view only starting May 30 until December 2026.
- Oncology & Hematology Patient Portal, powered by Kaiku – When MyChart launches on May 30, existing patients with Kaiku accounts will no longer have access.
Other legacy portals may include:
- ACMC Health Patient Portal, Marshall, MN
- Avera Granite Falls Health Center Patient Portal, Granite Falls, MN (prior to 11/1/20)
- Avera Medical Group Pierre (FollowMyHealth) Patient Portal, Pierre, SD (prior to 4/1/17)
- Eye Clinic Patient Portal, Minnesota Locations, Sioux Falls, SD, Mitchell, SD
- Oncology & Hematology Patient Portal (prior to 11/6/2023)
Patient Privacy & Rights
Avera believes that every patient should be treated with compassion, dignity and respect. We want you to be informed.
Patient Rights & Responsibilities
You have important rights as a patient, from respectful care to receiving complete information and fully participating in your care decisions. You also have responsibilities that include following your care plan and all rules and regulations.
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Notice of Privacy Practices
Avera takes your privacy very seriously. We want you to feel safe knowing your personal and medical information is protected across the entire Avera Health system. Learn about privacy practices and what to do if you have any privacy concerns.
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Non-Discrimination
Learn how we provide reasonable modifications, accommodates and aids to support effective communication and language assistance when it comes to your care.
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