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EAP Resources for Employees and Families

EAP Sessions

mother, father and young child readingEAP sessions with a licensed mental health professional help people address various life issues via short-term problem resolution (S-TPR) — mental health issues are not diagnosed, nor treated in EAP sessions. EAP sessions may lead to additional referrals via the employee’s insurance (as applicable) for diagnosis and treatment of long-term issues. 

At the discretion of the participant, or in the absence of a local area affiliate EAP counselor, virtual EAP sessions via video conference may be authorized in replacement of in-office sessions. 

Issues for which EAP sessions can be helpful include:

  • Conflict
  • Drug and alcohol problems
  • Family problems
  • Grief/loss issues
  • Managing personal or work stress
  • Relationship problems

Work/Life Services

The Avera EAP Work/Life website offers a number of resources on a variety of topics relating to one’s work and personal life. 

Resources include thousands of articles, 40 financial calculators, 90+ audio and visual files, and online courses covering emotional well-being, health and wellness, and workplace issues. In addition, the website features a search tool to help people find local area child care providers and elder care providers. 

Work/Life services also include: 

  • Over-the-phone financial counseling with certified financial counselors to assist with financial issues relating to budgeting, credit issues, tax concerns and bankruptcy. There is no limit to the number of financial consultations. 
  • Legal consultations with an attorney to address such issues as family law, bankruptcy, civil law, criminal law and will preparation. Consultations may result in a referral to a local area attorney who will offer discounted legal services, if there is a need to retain an attorney. There is no limit to the number of financial consultations; however, legal issues in any way relating to employment law may not be discussed.

Questions and Appointments

For EAP assistance, call 605-322-4069 or 800-527-9394.

Avera EAP offices are located at 5015 S. Crossing Place, Suite 130, Sioux Falls, SD 57105.

doctors viewing screen

Free Virtual Visit for Avera EAP Members

Avera EAP members can also schedule a free virtual visit with a licensed counselor through the AveraNow app for smartphones, tablets and laptops. Simply download the app on iTunes or Google Play and call 800-527-9394 to request a virtual visit appointment.

Professional EAP Expertise

Avera's experienced team of EAP trainers, consultants and counselors can help address your employee assistance needs.

Read about our team.

Live Better. Live Balanced. Avera.

Avera is a health ministry rooted in the Gospel. Our mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values.

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