Avera Cancer Institute Navigation Center
When you or a loved one receives a cancer diagnosis, the questions, concerns and side effects of treatment don’t stop after hours or on the weekends. Neither should your cancer care.
Call the Avera Cancer Institute Navigation Center to find the answers you need and learn more about how Avera’s expert team can help you navigate the journey of cancer diagnosis, treatment and survivorship.
Get Answers to Your Cancer Questions 24/7
Whether you’re newly diagnosed with cancer, a current patient or a loved one of someone with cancer, choose the Navigation Center for free information, support and comfort 24/7/365. No matter how your life has been touched by cancer, you can get the help you need by calling 888-422-1410.
Ask your cancer-related questions and get answers from our expert oncology social work and nurse navigators. Share your concerns, such as:
- "My husband got sick from his treatment. Do I call the doctor, take him to the ER or just wait?"
- "What is a clinical trial? Is that something I should be doing? Are there any available where I’m receiving care?"
- "Are there any affordable places to stay while I get my treatment?"
- "Will my insurance cover my cancer care?"
- "Can I talk to someone else who is facing cancer?"
Confidential & Personalized Cancer Care
Regardless of where you live or receive treatment within the Avera health system, we'll help you find resources and services close to home. Rely on us to deliver the support you need for every step of your cancer journey.
Call the Navigation Center for:
- Information regarding your diagnosis, treatment, side effects, caregiving, survivorship and more
- Emotional support including coping strategies and connections to counselors, cancer support groups and online support communities
- Assistance with finding insurance specialists and financial resources
- Recommendations for local transportation and lodging
- Access to care providers, medical services and cancer prevention services
Free Cancer Navigator Virtual Visits
With Avera’s mobile health platform, you can also connect with a cancer navigator via a video visit – using your smartphone, tablet or laptop. You’ll have convenient access to specialized cancer care when you need it most – from home, work or while traveling – all you need is internet access.
Cancer navigation virtual visits are easy, private, secure, free, and available to anyone impacted by cancer – even if you’re not an Avera patient.
To get started, download the free AveraNow app on your mobile device or visit averanow.org. For technical support or more information, call 888-422-1410.
Explore Cancer Care at Avera
Take advantage of extensive cancer resources, support services and the expertise of our Cancer Navigators.
Choose the best. With an extensive network of cancer resources across six Avera Cancer Institute locations, you benefit from access to a broad network of nearby resources, professionals and services. Our navigators can also connect you to regional and national resources.
Cancer affects you in every way – physically, emotionally, relationally, spiritually and financially. Get personalized support for your whole person – body, mind and spirit – at Avera.
Cancer Navigators serve as a vital extension of your cancer care team. When you call the Navigation Center, you’ll connect with a registered nurse or master’s level social worker who specializes in cancer care in rural areas and will help guide you through the process of diagnosis, treatment and survivorship.
Newly Diagnosed Cancer Patients
Although receiving a cancer diagnosis can feel overwhelming, you can always call us to talk. We’ll help you find the closest oncologist, Avera Cancer Institute locations and even facilities with bone marrow transplant, clinical trials and genomic medicine. We can also connect you to dietitians, financial counselors, physical therapists, counselors, and spiritual care providers.
Current Cancer Patients
Undergoing cancer treatment is challenging in every aspect – physically, emotionally and spiritually. If you have questions about your treatment options, symptoms or side effects, you can request assistance from our nurse navigator for each step of your cancer journey.
If you’re struggling with your emotions, employment, relationships, finances or logistics of care, contact our social work navigator.
When someone you love faces cancer, it affects you, too. Whether you’re the primary caregiver, family member or friend of someone diagnosed with cancer, bring your questions to Avera.
As a cancer survivor, you may experience issues such as long-term effects of treatment or fear of recurrence. We’re ready to answer all of your questions, connect you with expert assistance, or simply talk with you about being a cancer survivor.
With generous philanthropic support from the Avera McKennan Foundation, you and your loved ones receive Avera Cancer Institute Navigation Center services free of charge. To help continue the mission, donate now.