Avera Employee and Partner Remote Access Support

Remote Access Instructions

Avera employees can view reference materials for accessing the Avera network remotely.

• Please note that leader approval is required in order to grant access.
• Employees not currently on the Avera network who need to request remote access should call the Avera IT Help Desk or email PartnerRequest@avera.org.

Microsoft Authenticator (MFA)

For new staff and staff working from home for the first time following November 16, 2020.

• Setting up Microsoft Authentication - Staff Guide
• Setting up Microsoft Authentication - Partners Guide

VMware Application

These instructions cover setup of VMware on a personally owned computer (non-Avera).

• Launching and Connecting with VMware
• Installing and Connecting with VMware with Remote Access to Work PC
• Selecting Multiple Monitors in VMWare and Remote Desktop

Avera Computer Using Global Protect

• Connecting Remotely with Microsoft Account and Global Protect

Email on Mobile Phone

• iPhone Instructions
• Android Instructions